Tech Support Forum - View Single Post - Trojan.Vundo Virus Detected & Norton AntiVirus Will Not Remove

jay_bert · 10-14-2005, 01:25 AM

Hello everyone and thank you very much for your time, ahead of time.

Firstly, I am getting a message via Norton AntiVirus (which IS up to date, by the way) that I am infected with a Trojan.Vundo in “Object Name: C:\WINDOWS\system32\geebc.dll”. It also indicates it is unable to repair the file. I logged onto Norton AntiVirus’ website and downloaded the FixVundo and FxVindoB utilities they have. Neither of them could find the virus (they both said my system did not have it). Therefore, I updated via LiveUpdate and ran a full system scan. The full system scan indicated the presence of Trojan.Vundo in C:\WINDOWS\system32\geebc.dll and said it could not repair / quarantine / delete the file.

I logged onto your website and I’m pretty sure I’ve followed all the steps in the Please, Read This Before Posting A Hijackthis Log. Please let me know if I’ve forgotten anything.

I have created a new log via the HiJackThis software I was directed to download. It is below. Thanks for your time!

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 3

25 AM, on 10/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\PDF Complete\pdfsaver.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\geebc.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} - http://www.wildtangent.com/webdriver...ve/Install.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1106281798126
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/p...ds/install.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://a284.g.akamai.net/f/284/987/1...ploader_v6.cab
O20 - Winlogon Notify: geebc - C:\WINDOWS\system32\geebc.dll
O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)
O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Huebner\Desktop\Downloads for Virus\cwshredder.exe (file missing)

End of KRC HijackThis Analyzer Log.
====================================================================

10-14-2005, 01:25 AM	#1 (permalink)
jay_bert Registered User Join Date: Oct 2005 Posts: 9 OS: XP	Trojan.Vundo Virus Detected & Norton AntiVirus Will Not Remove Hello everyone and thank you very much for your time, ahead of time. Firstly, I am getting a message via Norton AntiVirus (which IS up to date, by the way) that I am infected with a Trojan.Vundo in “Object Name: C:\WINDOWS\system32\geebc.dll”. It also indicates it is unable to repair the file. I logged onto Norton AntiVirus’ website and downloaded the FixVundo and FxVindoB utilities they have. Neither of them could find the virus (they both said my system did not have it). Therefore, I updated via LiveUpdate and ran a full system scan. The full system scan indicated the presence of Trojan.Vundo in C:\WINDOWS\system32\geebc.dll and said it could not repair / quarantine / delete the file. I logged onto your website and I’m pretty sure I’ve followed all the steps in the Please, Read This Before Posting A Hijackthis Log. Please let me know if I’ve forgotten anything. I have created a new log via the HiJackThis software I was directed to download. It is below. Thanks for your time! ==================================================================== Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05 Get updates at http://www.greyknight17.com/download.htm#programs *Security Programs Detected* C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.99.1 Scan saved at 325 AM, on 10/14/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe C:\Program Files\PDF Complete\pdfsty.exe C:\Program Files\PDF Complete\pdfsaver.exe C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost; O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\geebc.dll O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe" O4 - HKLM\..\Run: [SetRefresh] C:\Program Files\Compaq\SetRefresh\SetRefresh.exe O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe O4 - Startup: PowerReg Scheduler V3.exe O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540002} - http://www.wildtangent.com/webdriver...ve/Install.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1106281798126 O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/p...ds/install.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://a284.g.akamai.net/f/284/987/1...ploader_v6.cab O20 - Winlogon Notify: geebc - C:\WINDOWS\system32\geebc.dll O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing) O23 - Service: CWShredder Service - Unknown owner - C:\Documents and Settings\Huebner\Desktop\Downloads for Virus\cwshredder.exe (file missing) End of KRC HijackThis Analyzer Log. ====================================================================