Download
Ewido Security Suite - Install &
Update it's database but do not run it yet.
Please download
CleanUp! (Alternate Link if main link don't work -
http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Do not run it yet!
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Clear Java Cache- Click Start >Settings>Control Panel
- Click the Java Plugin Icon
- Click the Cache tab
- Click the Clear button and click OK to confirm
Note: Please repeat this procedure for each "Java Plugin" button in your Control Panel
Follow the instructions outlined
here to clear Sun Java's cache.
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You re-installed XP?? What kinda things started happening?
Create a new System Restore point- click Start >> Run - type SYSDM.CPL & press Enter
- select the System Restore Tab
- tick on the checkbox - "Turn off System Restore on all drives"
- click Apply
- then untick the same checkbox & click OK
This will flush out the viruses living in your System Restore Points.
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Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "
Options..."
*Move the arrow down to "
Custom CleanUp!"
*Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option)
- Cleanup! All Users
Click
OK
Press the
CleanUp! button to start the program. Reboot/logoff when prompted.
WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep stored in these locations,
Move them now!!!
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REBOOT TO SAFE MODE- Restart the computer. The computer begins processing a set of instructions known as BIOS.
- As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
- Continue to do so until the 'Windows Advanced Options' menu appears.
- Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.
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** Please disable all other antivirus programs before proceeding.**
Run Ewido:
- Click Scanner
- Click Complete System Scan to begin scanning.
- Click OK when prompted to clean files
- With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click OK
- Once finished, click the Save report button
- Save the report to your desktop
Close Ewido
* Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
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Reboot to Normal Mode and supply me with the results from Ewido.