Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
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Please print these instructions out for use in Safe Mode.
Please download
VundoFix.exe to your desktop. Double-click on it to extract the files to a new folder on your desktop.
Reboot your computer into Safe Mode.
Restart your computer and continually tapping the F8 key until a menu appears.
Use your up arrow key to highlight Safe Mode then hit enter.
Once in safe mode open the
VundoFix folder and doubleclick on
KillVundo.bat
At the introductory screen, press <Enter> to proceed.
When asked to type in a filepath, please key this in:
- C:\WINDOWS\Web\PRINTERS\rashard.dll
Press
Enter, then press the
F6 key, then press
Enter one more time to continue with the fix.
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Next you will be asked to type in a second filepath.
At this point please type the following file path (make sure to enter it exactly as below!):
- C:\WINDOWS\Web\PRINTERS\drahsar.*
Press
Enter, then press the
F6 key, then press
Enter one more time to continue with the fix.
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The fix should then automatically launch HijackThis. (if it doesn't, you'll have to do it manually)
In HiJackThis, please place a check next to the following items and click
FIX CHECKED:
After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
Pressing any key will cause a
"Blue Screen of Death" this is normal, do not worry!
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After rebooting, continue with the instructions below.
If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
- Tick - Show hidden files and folder
- Untick - Hide file extensions for known types
- Untick - Hide protected operating system files
Click Yes to confirm & then click OK
Locate and delete the following folders, if present:
- C:\Program Files\MyWaySA\
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Download and install
CleanUp!
Open
Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "
Options..."
Move the arrow down to "
Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
- Cleanup! All Users
Click
OK
Press the
CleanUp! button to start the program.
It may ask you to reboot at the end, click NO.
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Then, perform an online scan with Internet Explorer with
Panda ActiveScan- Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Copy the
results of the ActiveScan and paste them here along with a new
HiJackThis log and the
vundofix.txt file from the vundofix folder into this topic.
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