Tech Support Forum - View Single Post - services32 worm HJT log

sUBs · 10-12-2005, 08:06 PM

1) do i install CleanUp! and UnHookExec at the beginning and KillBox and LQFix later on when those get used?

Only CleanUp needs to be installed. The rest are stand-alone ready to use utilities that requires no installation.

2) should i download missingfilesetup.exe first in case i need it later? every time i hook up the DSL line there's problems.

You may do so. It's highly unlikely that you'll require it.

3) big question - what do i do about the popups - they appear while i am trying to do things. should i carefully click them closed? or ignore them? just want to avoid clicking in the middle of one as i did that y accident while dowloading tools on my own last week.

Close them by pressing Alt +F4 on your keyboard.

4) the Panda ActiveSan online - can i unplug the Internet after it downloads th ActiveX controls and starts the scan? when is it safe to turn Norton AntiVirus off? do i have to disable that before the scan starts while i am still online? same question about the popups applies here.

Yes, you may unplug from the internet & disable Norton the moment it starts scanning. You will need to reconnect to the internet & re-enable Norton after the scan to have Panda translate the results.

10-12-2005, 08:06 PM	#4 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,480 OS: N/A	1) do i install CleanUp! and UnHookExec at the beginning and KillBox and LQFix later on when those get used? Only CleanUp needs to be installed. The rest are stand-alone ready to use utilities that requires no installation. 2) should i download missingfilesetup.exe first in case i need it later? every time i hook up the DSL line there's problems. You may do so. It's highly unlikely that you'll require it. 3) big question - what do i do about the popups - they appear while i am trying to do things. should i carefully click them closed? or ignore them? just want to avoid clicking in the middle of one as i did that y accident while dowloading tools on my own last week. Close them by pressing Alt +F4 on your keyboard. 4) the Panda ActiveSan online - can i unplug the Internet after it downloads th ActiveX controls and starts the scan? when is it safe to turn Norton AntiVirus off? do i have to disable that before the scan starts while i am still online? same question about the popups applies here. Yes, you may unplug from the internet & disable Norton the moment it starts scanning. You will need to reconnect to the internet & re-enable Norton after the scan to have Panda translate the results. __________________ Question - what have you done for the community today?