Hello and Welcome to TSF!
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Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
CleanUp! - Install.
KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)
LQFix.zip
UnHookExec.inf
Right-click the UnHookExec.inf file and click install. (This is a small file. It does not display any notice or boxes when you run it.)
'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING
This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.
If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS
Run a scan with HiJackThis & select/tick the following & click "Fix checked" :
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.easysearch4you.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.easysearch4you.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.easysearch4you.com/sp2.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
O4 - HKLM\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [System service75] C:\WINDOWS\etb\pokapoka75.exe
O4 - HKLM\..\RunServices: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKCU\..\Run: [SP2 Connection Patcher] "C:\Program Files\SP2 Connection Patcher\SP2ConnPatcher.exe" -n=200
O4 - HKCU\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKCU\..\Run: [services32] C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
O4 - HKCU\..\Run: [DNS] C:\Program Files\Common Files\mc-110-12-0000080.exe
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Launch
KillBox.exe & select the following
options:
Select all the filenames listed below & then right-click & select Copy
- C:\WINDOWS\etb\pokapoka75.exe
C:\Program Files\Common Files\Windows\services32.exe
C:\Program Files\Common Files\services.exe
C:\Windows\system32\windir32.exe
C:\Program Files\Common Files\Windows\mc-110-12-0000080.exe
* Go to the File menu, and choose
Paste from Clipboard
* Click the
RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.
Quote:
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If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.
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Next, please reboot your computer in
SafeMode by doing the following:
1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.
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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:
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Double click on
LQFix.zip & Run
LQFix.bat
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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
- Tick - Show hidden files and folder
- Untick - Hide file extensions for known types
- Untick - Hide protected operating system files
Click Yes to confirm & then click OK
Locate and delete the following folders, if present:
- C:\Program Files\SurfAccuracy\
C:\Program Files\SP2 Connection Patcher\
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Run
Cleanup! using the following configuration:
1. Click Options...
2. Set the slider to
Standard CleanUp!
3.
Uncheck the following:
- Delete Newsgroup cache
- Delete Newsgroup Subscriptions
- Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!
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REBOOT TO NORMAL MODE
Perform an online scan with Internet Explorer with
Panda ActiveScan- Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Post the contents of the report in your next reply
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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In your next post, please include fresh logs from:
- HiJackThis log
- Online Scan
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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