Have HijackThis fix these entries:
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [SysMemory manager] c:\windows\system\mdms.exe
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Start HiJackThis & go to Config>Misc.Tools>
Delete a file on reboot... - In the popup box that appears, type in - c:\windows\system\mdms.exe
- Click the Open button.
- Click YES when prompted to restart your computer.
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Once you have rebooted, perform an online scan with Internet Explorer with
Panda ActiveScan- Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click Scan Now
- Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Post the contents of the report in your next reply
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
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Download
Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
- Double-click the tmas-web-scan.exe icon
- It will say "Loading TrendMicro definitions".
- Click "Start Scan"
After it's done scanning, click "
Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Reboot your computer. I then need you to
repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.
In place of the TrendMicro icon will be a text file called "
Antispyware.log", please double-click that log and copy the entire contents and paste them here.
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In your next post, please include fresh logs from:
- HiJackThis log
- Online Scans
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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