Tech Support Forum - View Single Post - [resolved] To verify your identity for Hotmail, please retype your password

mabbutt · 10-07-2005, 06:58 AM

Hi

I am new here and not to sure if this thread is in the correct place.

I have a laptop running Windows 2000 and have a small problem.

When I try to sign in to Hotmail I get the following error message:

To verify your identity for Hotmail, please retype your password

This only happens on my laptop so I know it is directly related to this machine. I can sign into MSN Messenger 7.5 no problem. However if I try and access Hotmail from MSN Messenger I get re-directed to the sign in page with the same error message.

I have scanned my laptop for viruses and Spyware using several programs. All say the machine is clean.

I am running a fire wall using ZoneAlarm.

Please can somebody advise me if this is a virus on my machine or if there is a known cause with a fix.

Any help is greatly appreciated.

Thank you.

10-07-2005, 06:58 AM	#1 (permalink)
mabbutt Registered User Join Date: Oct 2005 Posts: 3 OS: XP	To verify your identity for Hotmail, please retype your password Hi I am new here and not to sure if this thread is in the correct place. I have a laptop running Windows 2000 and have a small problem. When I try to sign in to Hotmail I get the following error message: To verify your identity for Hotmail, please retype your password This only happens on my laptop so I know it is directly related to this machine. I can sign into MSN Messenger 7.5 no problem. However if I try and access Hotmail from MSN Messenger I get re-directed to the sign in page with the same error message. I have scanned my laptop for viruses and Spyware using several programs. All say the machine is clean. I am running a fire wall using ZoneAlarm. Please can somebody advise me if this is a virus on my machine or if there is a known cause with a fix. Any help is greatly appreciated. Thank you.