Tech Support Forum - View Single Post - Surfboard SB3100D, blinking recieve light, no connection

**Fox** · 06-12-2003, 07:07 AM

Well, I am almost sure that I don't have ICS set up (I never had a reason to start ICS), and I'm positive that I don't have a router. The oddest thing is that when I took the modem up into my room, it worked when plugged into the cable connection there (Instead of flashing the "receive" light, it held steady and the send and online lights came on as well). I have called Comcast support and they had absolutely no idea what was going on. They said they could not communicate with my modem, and that they were seeing a lot of interference on our line. In any case, they are sending out a tech to look at everything today, so this may be resolved soon.

Thanks for your help so far.

06-12-2003, 07:07 AM	#10 (permalink)
Fox TSF Enthusiast Join Date: Sep 2002 Location: NJ Posts: 7,752 OS: XP Pro, CentOS My System	Well, I am almost sure that I don't have ICS set up (I never had a reason to start ICS), and I'm positive that I don't have a router. The oddest thing is that when I took the modem up into my room, it worked when plugged into the cable connection there (Instead of flashing the "receive" light, it held steady and the send and online lights came on as well). I have called Comcast support and they had absolutely no idea what was going on. They said they could not communicate with my modem, and that they were seeing a lot of interference on our line. In any case, they are sending out a tech to look at everything today, so this may be resolved soon. Thanks for your help so far.