Motive Communications -
Likely installed by your ISP at some point. This dll file seems to be part of that package.
Used to be known as:
Quote:
BroadJump - Newer name for BroadJump Foundation Client (BJCFD) from BroadJump.com, now Motive. The software collects information on your Internet activity and sends it to your ISP so that your ISP can serve you advertisements related to the type of sites you visit.
Support.com - Spyware from SupportSoft provided to manufacturers, such as Sony (Vaio Support Agent) and Toshiba (Virtual Tech), and ISPs, such as Comcast, Cox and Charter (Pipeline Support Agent), that allows them to offer on-line support. This part ensures that software is installed correctly. Regarded as spyware as it has the ability to retrieve user information.
I would ask your ISP on how to remove it and why they installed it in the first place. Please do not uninstall the program, since it may be required for your internet connection. This especially applies to those who use SBC as their ISP (Internet Service Provider). If they can't/won't resolve this problem for you, then it's time to switch to another provider that don't embed this spyware in their program. You will most likely also have BroadJump installed. The same situation applies here also. Try to find out how to remove it from your ISP. Don't uninstall it yourself.
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Non-malicious, but intrusive. If you have doubts about what is on your system, please post a HijackThis log in our dedicated forum, here:
http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/
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