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MicroBell · 08-20-2005, 11:39 PM

Unfortunatly NO. Once Cleanup deletes the files...they are gone. That's why I asked you to UNCHECK that item before running it and gave you the WARNING when you downloaded it....as some systems (Like HP, Compaq, IBM) hold critical files in a .tmp or .bak files and cleanup will delete them if that box is not unchecked. By the sound of things when you 'QUIT' and logged out when smitrem errored out...you have corrupted the system.

Your only option now..is to save what you can and reinstall the operating system. As for saving your address book and messages....

Your address book is located here...

C:\Documents and Settings\YOUR USER\Application Data\Microsoft\Address Book

Save the file marked youruser.wab

Your Messages are located here....

C:\Documents and Settings\YOUR USER\Local Settings\Application Data\Identities\{FD8606D0-47EC-4FE5-8A8D-1B90D0F6F411}\Microsoft\Outlook Express

Save the files marked....

inbox.dbx
sent items.dbx
outbox.dbx
deleted items.dbx

or any other .dbx folder you may have made. Once the OS is reinstalled...you can copy these files back to those locations (overwriting the new ones from the install) and you'll save the address book and all messages.

08-20-2005, 11:39 PM	#23 (permalink)
MicroBell Manager Emeritus - Security Center, Expert Analyst, Moderator - Security Team; Rangemaster, TSF Academy & Supporter Join Date: Sep 2004 Location: Carmichaels, PA-USA Posts: 6,963 OS: Windows 7	Unfortunatly NO. Once Cleanup deletes the files...they are gone. That's why I asked you to UNCHECK that item before running it and gave you the WARNING when you downloaded it....as some systems (Like HP, Compaq, IBM) hold critical files in a .tmp or .bak files and cleanup will delete them if that box is not unchecked. By the sound of things when you 'QUIT' and logged out when smitrem errored out...you have corrupted the system. Your only option now..is to save what you can and reinstall the operating system. As for saving your address book and messages.... Your address book is located here... C:\Documents and Settings\YOUR USER\Application Data\Microsoft\Address Book Save the file marked youruser.wab Your Messages are located here.... C:\Documents and Settings\YOUR USER\Local Settings\Application Data\Identities\{FD8606D0-47EC-4FE5-8A8D-1B90D0F6F411}\Microsoft\Outlook Express Save the files marked.... inbox.dbx sent items.dbx outbox.dbx deleted items.dbx or any other .dbx folder you may have made. Once the OS is reinstalled...you can copy these files back to those locations (overwriting the new ones from the install) and you'll save the address book and all messages. __________________ We Are The BORG Spyware KILLER and Adware Destroyer! Spyware/Adware Removal Tools Hijackthis Ad-aware SE Spybot Search&Destroy SpywareBlaster CWShredder Last edited by MicroBell; 08-20-2005 at 11:57 PM.