Now that we got the main infection out of the way, let's flush out any hidden malware by using some scanners.
Perform an online scan with Internet Explorer with
Panda ActiveScan- Click [Scan your PC] & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
- Click [Scan Now]
- Enter your e-mail address & click [Scan Now] ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting
My Computer- If it finds any malware, it will offer you a report.
- Click on see report. Then click Save report
Post the contents of the report in your next reply
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan
Download
Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
- Double-click the tmas-web-scan.exe icon
- It will say "Loading TrendMicro definitions".
- Click "Start Scan"
After it's done scanning, click "
Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Reboot your computer. I then need you to
repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.
In place of the TrendMicro icon will be a text file called "
Antispyware.log", please double-click that log and copy the entire contents and paste them here.
In your next post, please include fresh logs from:
- HiJackThis log
- Online Scan
- AntiSpyware.log
Please update us on how the computer behaves now
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