Originally Posted by MicroBell

Hi and Welcome to TSF


Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.

• Ad-Aware® SE Personal Edition
• Spybot Search & Destroy
• CWShredder

Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)

Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.

Please go to at least two of these sites and run an online Virus Scan.
Be sure to have the AutoFix box(es) checked.

http://housecall.trendmicro.com/
http://www3.ca.com/virusinfo/virusscan.aspx
http://www.pandasoftware.com/actives..._principal.htm
http://www.bitdefender.com/scan/license.php
http://us.mcafee.com/root/mfs/default.asp
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/virusinfo/virusscan.aspx


Download and install CleanUp! but do not run it yet.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.


Download smitRem.exe and save the file to your desktop.
Double click on the file and it will extract it’s files into it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
  [X]Scan local drives for temporary files (Please uncheck this option)
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.


Next, please reboot your computer in SafeMode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.

Open Add/remove programs and remove the following IF listed.

WildTangent
NewDotNet
SpyKiller

Now scan with HJT and place a checkmark next to each of the following items:

O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_50.dll (file missing)
O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.e xe
O4 - HKLM\..\Run: [win_upd.exe] C:\WINDOWS\System32\WINdirect.exe
O4 - HKLM\..\Run: [win_upd2.exe] C:\WINDOWS\System32\WINdirect.exe
O4 - HKLM\..\Run: [wpds.exe] C:\WINDOWS\System32\doriot.exe
O4 - HKLM\..\Run: [winshost.exe] C:\WINDOWS\System32\winshost.exe
O4 - HKLM\..\Run: [csrss.exe] C:\WINDOWS\csrss.exe
O4 - HKLM\..\Run: [winhlp.exe] C:\WINDOWS\winhlp.exe
O4 - HKLM\..\Run: [hostren.exe] C:\WINDOWS\hostren.exe
O4 - HKLM\..\Run: [hostdll.exe] C:\WINDOWS\hostdll.exe
O4 - HKLM\..\Run: [mscsvc.exe] C:\WINDOWS\mscsvc.exe
O4 - HKLM\..\Run: [windhost.exe] C:\WINDOWS\osrwin32.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [sm] C:\WINDOWS\sa_exe.exe
O4 - HKLM\..\RunServices: [Windows Explorer Update Build 1142] explorer32.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [ssgrate.exe] C:\WINDOWS\System32\sysdoor.exe
O4 - HKCU\..\Run: [wpds.exe] C:\WINDOWS\System32\doriot.exe
O4 - HKCU\..\Run: [winshost.exe] C:\WINDOWS\System32\winshost.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} (Cacher Class) - http://www2.xmlsweb.socalmls.com/XMLSearch/XMLCache.CAB

Click fix and close HJT

Delete the following Files/Folders in RED (delete folders if no filename is specified or if they are highlighted in RED) according to their directory (If you can't find them...do a search for them…make sure you have search hidden files, folders, sub directory’s ect enabled if it apply’s to your OS)

C:\Program Files\NewDotNet\newdotnet4_50.dll
C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
C:\WINDOWS\System32\WINdirect.exe
C:\WINDOWS\System32\doriot.exe
C:\WINDOWS\System32\winshost.exe
C:\WINDOWS\csrss.exe
C:\WINDOWS\winhlp.exe
C:\WINDOWS\hostren.exe
C:\WINDOWS\hostdll.exe
C:\WINDOWS\mscsvc.exe
C:\WINDOWS\osrwin32.exe
C:\WINDOWS\sa_exe.exe
C:\WINDOWS\System32\sysdoor.exe
C:\Program Files\SpyKiller\spykiller.exe
explorer32.exe <--locate and delete that file!


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply


Open Ad-aware and do a full scan. Remove all it finds.


Run Ewido:

• Click [Scanner]
• Click [Complete System Scan] to begin scanning.
• Click [OK] when prompted to clean files
• With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].
• Once finished, click the [Save report] button
• Save the report to your desktop

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Save the scan log and post it along with a new HijackThis Log the Ewido Log and the smitfiles.txt log.