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Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


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Start HijackThis & Go to Config> Misc Tools > Open ADS Spy

1. Checkmark/tick - "Ignore Safe System Info Streams"
2. Click the "Scan" button
3. When it has finished scanning, checkmark/tick all that it found
4. Click the "remove selected" button

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Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp!.exe - Install

About Buster.zip - Unzip to a new folder. Update About Buster & exit the program once that is completed.

CWShredder.exe

1. Open CWShredder and click - I AGREE
2. Click - Check For Update
3. Close CWShredder after updating

HSFix.zip

I need you to update Ewido again. Please go to this website - http://www.ewido.net/en/download/updates/
Download the full updated database (Approximately 3600 KB) & install it unto your copy of Ewido.

'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING

This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your question(s) before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.

IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


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Next, please reboot your computer in SafeMode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.


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Unzip HSfix.zip & double-click on HSfix.reg. Answer Yes when prompted to merge into the registry.


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CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS

Run a scan with HiJackThis & select/tick the following & click "Fix checked" :

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\fdeom.dll/sp.html#14044

(FIX ALL R0 & R1 ENTRIES THAT LOOKS SIMILAR TO THIS - res://C:\WINDOWS\system32\)

R3 - Default URLSearchHook is missing
O2 - BHO: Class - {31680D7A-0465-9307-C513-D7B794F073C8} - C:\WINDOWS\system32\ipih.dll
O4 - HKLM\..\Run: [crol.exe] C:\WINDOWS\system32\crol.exe
O18 - Filter hijack: application/octet-stream - {6585E5B4-4D2A-4A1D-A219-4102C64BA999} - (no file)
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\d3yu.exe


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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!


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Run CWShredder & click on Fix.

Run About Buster and click - Begin Removal.
Locate 'Ab LogFile.txt' (... in the same folder as AboutBuster) and post it in your next reply.


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Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

1. Click Scanner
2. Click Complete System Scan to begin scanning.
3. Click OK when prompted to clean files
4. With the first file it prompts to clean, select the option: "Perform action on all infections"
5.Choose clean and click OK.
6. Once finished, click the Save report button
7. Save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


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REBOOT TO NORMAL MODE
Perform an online scan with Internet Explorer with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
    Scan Mail Bases
• Click OK
• Now under select a target to scan:
  • Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


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In your next post, please include fresh logs from:

1. HiJackThis
2. Online scan
3. About Buster
4. Ewido

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now