sUBs

Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


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Please download these additional files/programs. Do not run them until instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp.exe - Install.

'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING

This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your question(s) before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.

IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


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Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...

1. In the popup box that appears, type in C:\WINNT\msupd~.exe
2. Click the Open button.
3. Click YES when prompted to restart your computer.

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Reboot to SafeMode

1. Shut Windows down, and then turn off the computer.
2. Restart the computer. The computer begins processing a set of instructions known as the Basic Input/Output System (BIOS). What is displayed depends on the BIOS manufacturer. Some computers display a progress bar that refers to the word BIOS, while others may not display any indication that this process is happening.
3. As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard. Continue to do so until the [Windows Advanced Options] menu appears.
4. Using the arrow keys on the keyboard, scroll to and select the Safe mode menu item, and then press Enter.

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1. Click Start->Run - type SERVICES.MSC & then click on the OK button
2. Locate the service - Windows System32 (mswin32)
3. Double-click on it to open the Properties dialog.
4. Stop the service by using the Stop button.
5. Change the Startup type to Disabled & then click on the OK button
   
   
6. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
7. In the popup box that appears, type in mswin32 & then click on the OK button

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Double-click rdrivRem.bat to run the program - follow the instructions on the screen.


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CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS

Run a scan with HiJackThis & select/tick the following & click "Fix checked" :

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4...23/cpbrkpie.cab


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Run Cleanup! using the following configuration:

1. Click Options...
2. Move the arrow down to Custom CleanUp!
3. Put a check next to the following:
   • Empty Recycle Bins
   • Delete Cookies
   • Delete Prefetch files (Windows XP only)
   • [X]Scan local drives for temporary files (Please uncheck this option)
   • Cleanup! All Users
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.

* CleanUp! will delete all the files in your temp folders without making a backup


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Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

1. Click Scanner
2. Click Complete System Scan to begin scanning.
3. Click OK when prompted to clean files
4. With the first file it prompts to clean, select the option: "Perform action on all infections"
5.Choose clean and click OK.
6. Once finished, click the Save report button
7. Save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


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REBOOT TO NORMAL MODE

Perform an online scan with Internet Explorer with Panda ActiveScan - requires Internet Explorer

1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
2. Click On 'Scan Now'
3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
4. Begin the scan by selecting My Computer
   * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
5. If it finds any malware, it will offer you a report. Click on see report
6. Then click Save report
7. Post the contents of the report in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan


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In your next post, please include fresh logs from:

• HiJackThis log
• Online Scan
• Ewido

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now