Please read these instructions carefully, and do the procedures in the order outlined.
Download L2MFix from one of these two locations:
http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe
Close any programs you have open since this step requires a reboot.
From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing Enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear, then disappear (this is normal). L2MFix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread.
IMPORTANT: Do NOT run any other files in the l2mfix folder unless you are asked to do so!
Also, please do the following:
Download
Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
- Save it to your desktop.
- Double-click the new icon on your desktop (tmas-web-scan.exe)
- It will say "Loading TrendMicro definitions".
- Once the definitions are loaded, the program will appear to close then re-open.
- Click "Start Scan"
- After it's done scanning, click "Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "
Antispyware.log", please double-click that log and copy the entire contents and paste them here.
I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.
Perform an online scan with Internet Explorer with
Panda ActiveScan -
requires Internet Explorer
- Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
- Click On 'Scan Now'
- Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
- Begin the scan by selecting My Computer
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
- If it finds any malware, it will offer you a report. Click on see report
- Then click Save report
- Post the contents of the report in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Last, run a new scan with HJT, and post that log here as well.
So I need the following logs:
L2MFix fix log
TrendMicro Antispyware.log
Panda ActiveScan log
HJT log
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