You have a couple of different nasties aboard....let's take one out, and find the "keepers" for the other.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
Make sure you downloaded, installed, updated and ran these programs already -
Ad-aware,
Spybot and
CWShredder. If you didn't, do them now. For more information, go to
http://www.greyknight17.com/spyware.htm
Download L2MFix from one of these two locations:
http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe
Close any programs you have open since this step requires a reboot.
From the l2mfix folder on your desktop, double click l2mfix.bat and select option #2 for Run Fix by typing 2 and then pressing Enter, then press any key to reboot your computer. After a reboot, your desktop and icons will appear, then disappear (this is normal). L2MFix will continue to scan your computer and when it's finished, notepad will open with a log. Copy the contents of that log and paste it back into this thread, along with a new HijackThis log.
IMPORTANT: Do NOT run any other files in the l2mfix folder unless you are asked to do so!
Download
WinPFInd http://www.bleepingcomputer.com/file...r/WinPFind.zip and extract it to your C:\ folder. This will create a folder called
WinPFind in the C:\ folder.
Download
Track qoo (TQ.zip) http://www.geekstogo.com/downloads/Trackqoo.zip
Save it somewhere you will remember like the Desktop. Unzip the Track qoo.vbs inside to your desktop.
DO NOT run it yet!
Reboot into Safe Mode
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.!
Inside
C:\WinPFind is a file called
WinPFind.exe. Double-click on this file to launch the program. Once it is launched, click on the
Start Scan button and wait for it to finish. This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.! Once the Scan is Complete it will make a txt file (log) of what was found.
1. Go to the
WinPFind folder
2. Locate
WinPFind.txt
3. Please post those results in your next post!
REBOOT to normal mode.
Double Click on
"Track qoo.vbs"
Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!
Wait a few seconds and a notepad page will pop up, Copy & Paste those results and place them in the next post along with the results of
WinPFind!
So I need the following tool logs..
WinPFind.txt log
Track qoo.vbs log
L2MFix log
HJT log
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
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