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Old 08-17-2005, 03:22 AM   #6 (permalink)
POADB
Moderator, Microsoft Support
 
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Join Date: Jul 2004
Location: United Kingdom
Posts: 6,481
OS: XP SP2


You can empty this folder:

c:\Program Files\AVPersonal\INFECTED\
- as it only contains viruses.

Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
  • Save it to your desktop.
  • Double-click the new icon on your desktop (tmas-web-scan.exe)
  • It will say "Loading TrendMicro definitions".
  • Once the definitions are loaded, the program will appear to close then re-open.
  • Click "Start Scan"
  • After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them in your next post.

If there is no improvement after this scan, you will be clear to seek help from the Windows Forum.
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