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Old 07-19-2005, 01:36 AM   #5 (permalink)
POADB
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Join Date: Jul 2004
Location: United Kingdom
Posts: 6,482
OS: XP SP2


Quote:
Alright OJ, time for your review.

Overall grade: Not bad.

I went ahead and skipped all the things previous to the HijackThis Instructions, either because I already know about it or its already done.

Were you a little unsure as to what the SEASID process was? Then you should ask the user if they know what it is before instructing them to remove it. In this case, it was a screensaver.

The next thing is that when you give step by step instructions,( ie. "Go into Hijack This->Config->Misc. Tools->Open process manager"), make sure you include EVERY step. In that paticular instruction, you missed the "click dont do anything" step, and when moving to instruct to remove programs, you missed Click>Start>Settings>Control Panel.
It just prevents confusion.

Moving along, again, when you got to removing files and folders, ask the user if they recogize the program/file before instructing to remove, and tell them to let you know.(C:\PROGRA~1\SEASID~1)

Other than that, not to bad. Here is your Second Log, so good luck, and try again
Silven
Oddjob has used his free time in order to help YOU. Do Not under any circumstances critize any of the voluntary analysts or staff at this forum, in an open thread. If you we're in some way concerned about advice you should of contacted a Moderator, Manager or Administrator. You could have even placed your questions and concerns, in an appropriate manner, to the analyst helping you.
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Last edited by POADB; 07-19-2005 at 03:28 AM.
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