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Old 07-16-2005, 05:09 PM   #1 (permalink)
m161514
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Join Date: Jul 2005
Posts: 6
OS: xp


explorer.exe, ie errors, please help

Very frustrated after 5 days of this. Please help.

HP box (about 3 years old), XP home SP2 loaded. Don't know where the original XP disk went to.

Son somehow got into the Antivirus Gold uninstall issue. When I saw the PC the next morning there were many popups on the screen, McAfee had found a virus which I removed, didn't pay attention to which virus. Ran SpyBot, cleaned up some Adware. Did a reboot, that's when thing got messed up. Started getting explorer.exe initialization errors, 2 of them after logging in but before anything displays on the desktop. At first, the desktop said that I had the smitfraud virus but after following instructions on the web about removing smitfraud and changing some registry setting I got my wallpaper not to show that. But what I have now is.

Safe mode has no effect.

explorer.exe errors with initialization error (0x00000005), no taskbar, no start button, no icons.

Have to use Task Manager to do anything.

Internet Exlorer gets an initialization error. Wont run.

Downloaded Mozilla Firefox, it runs as does things like notepad, word, etc

Can't seem to kick of McAfee, or some other security things, get an initialization error.

Installed and tried to run Adware Se, installed but won't run

sfc /scannow, runs with no messages

ran counterspy - clean after cleaning up what it suggested.

Ran Trend Micro Housecall online scan, initally found troj_puper.u, proj_clicker.fa, an troj_dloader.us in C:\recyclers\... and c:\system volume information\_restore... deleted those Now runs clean.

Ran Pc Rescue Trial, and Registry Mechanic, it fixed some things but not all since it was a trial version.

Question is what else can I try, I don't have the original XP disk, wife figured we didn't need it. She may be right, I tried to apply SP2 and it gave an error.

Logfile of HijackThis v1.99.1
Scan saved at 7:00:38 PM, on 7/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\837ee431df87226c3788bde39d0fd5c6\update\update.exe
C:\Program Files\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: (no name) - {A1E58E2E-C3A8-D423-4A3B-204523912D6D} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [CounterSpyCleaner] C:\Program Files\Sunbelt Software\CounterSpy Client\sunASCleaner.exe
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O4 - Global Startup: CheckIt 86.lnk = C:\Program Files\CheckIt\86\CheckIt86.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: setup_pcc.lnk = C:\Program Files\Trend Micro\PCC2005_1244\Setup\setup.exe
O8 - Extra context menu item: Add To CheckIt &86 Trust List - C:\PROGRA~1\CheckIt\86\AddToTrustList.js
O9 - Extra button: (no name) - {2887F316-8C6C-47ae-A462-D2C9739D2C3D} - C:\PROGRA~1\CheckIt\86\CheckIt86.exe
O9 - Extra 'Tools' menuitem: CheckIt &86 - {2887F316-8C6C-47ae-A462-D2C9739D2C3D} - C:\PROGRA~1\CheckIt\86\CheckIt86.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...3/mcinsctl.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...20/mcgdmgr.cab
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Any help would be appreciated.
-Mark
m161514 is offline  
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