Hello Thepunkinator,
Please print out or copy this page to Notepad since you will not have any of browsers open while you are fixing this. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. Again, you should
not have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that '
Show hidden files and folders' (or 'Show all files') is
enabled. Also make sure that '
Display the contents of system folders' is
checked. If you have Windows XP, the search feature is a little different. When you
click on 'All files and folders' on the left pane, click on the
'More advanced options' at the bottom. Make sure that
'Search system folders',
'Search hidden files and folders', and
'Search subfolders' are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean.
Download AboutBuster 5 www.malwarebytes.biz/AboutBuster5.zip and uncompress the files to a folder on your the Desktop. Run AboutBuster and click OK. Click Update button to see if there are any updates. Close the program now.
Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.
Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click
“Kill process” for each one if they are still listed (they shouldn't be - but double check it):
(You must kill them one at a time).
C:\WINDOWS\system32\javamn.exe
C:\WINDOWS\apiys.exe
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (
make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\iswiw.dll/sp.html#93256
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {08BE22CD-C122-B80D-DF7B-507913C3706E} - C:\WINDOWS\ietr.dll
O2 - BHO: Class - {D6EF05C6-13C4-35B7-58BF-46C5B6FB102B} - C:\WINDOWS\netgg.dll
O4 - HKLM\..\Run: [javamn.exe] C:\WINDOWS\system32\javamn.exe
O4 - HKLM\..\RunOnce: [javasy32.exe] C:\WINDOWS\javasy32.exe
O4 - HKLM\..\RunOnce: [apiys.exe] C:\WINDOWS\apiys.exe
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
Using Windows Explorer, delete the following
Files indicated in
RED if they still exist:
C:\WINDOWS\
iswiw.dll
C:\WINDOWS\
ietr.dll
C:\WINDOWS\
netgg.dll
C:\WINDOWS\system32\
javamn.exe
C:\WINDOWS\
javasy32.exe
C:\WINDOWS\
apiys.exe
Run AboutBuster and click
Begin Removal button. Once that's done, just hit the OK button. Click Exit once you are done. Click the OK button and it should exit. Open up the
'Ab LogFile.txt' (which was created in the same folder as AboutBuster) and
post the log here.
Reboot into Normal Mode. Run a scan with HijackThis and post the log here as well.
__________________
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Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."