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sUBs · 07-13-2005, 02:44 AM

Please check that Internet explorer's security setting aren't set too high. These scans require the download of ActiveX controls. Your browser may be prohibiting this.

Alternately, you may download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).

Save it to your desktop.
Double-click the new icon on your desktop (tmas-web-scan.exe)
It will say "Loading TrendMicro definitions".
Once the definitions are loaded, the program will appear to close then re-open.
Click "Start Scan"
After it's done scanning, click "Scan Results"
Make sure all items found have a check next to them, then click "Clean Threats Now".
Click Exit.

Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.

07-13-2005, 02:44 AM	#14 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,353 OS: N/A	Please check that Internet explorer's security setting aren't set too high. These scans require the download of ActiveX controls. Your browser may be prohibiting this. Alternately, you may download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button). Save it to your desktop. Double-click the new icon on your desktop (tmas-web-scan.exe) It will say "Loading TrendMicro definitions". Once the definitions are loaded, the program will appear to close then re-open. Click "Start Scan" After it's done scanning, click "Scan Results" Make sure all items found have a check next to them, then click "Clean Threats Now". Click Exit. Reboot your computer. In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here. __________________ Question - what have you done for the community today? Last edited by sUBs; 07-13-2005 at 02:46 AM.