Hello and welcome to TSF
Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
Go to
My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the
Hide protected operating system files option.
Please do NOT change any of those settings until we finish the fixing process.
Download
ETRemover. Do NOT use it now.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
Go into Hijack This->Config->Misc. Tools->Open process manager. Select the following and click
“Kill process” for each one
(If they still exist)(You must kill them one at a time).
C:\WINDOWS\System32\sysmon32.exe
Open Hijack This and click on Scan. Check the following entries
(make sure you do not miss any)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=Explorer.exe sysmon32.exe
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitevju32.exe
Please remember to close all other windows, including browsers then click Fix checked.
Delete the following Files indicated in
RED if they still exist:
C:\WINDOWS\System32\sysmon32.exe
C:\windows\system32\elitevju32.exe
Reboot your system in Normal Mode.
Please use Panda ActiveScan at
http://www.pandasoftware.com/products/activescan. Give us the scan’s log.
Please scan again with HijackThis to get a new log.
Get
HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in 'y' if you agree. The 'result.txt' file will open up in Notepad. Copy the whole result.txt log and post it in the forum. You don't need to post the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.
Now give us a new HijackThis Analyzer log so we can make sure your system is clean.
__________________
I am here in order to help you.