After running all the recommended scans, I checked out the event viewer (never did that before) as advised. I determined that it was the battery backup (UPS) feature in the screen saver settings that was performing a "server shutdown". I changed the settings to indicate that I don't have an UPS and the shutdowns have stopped!!! You guys are great!! I have no idea what changed, I haven't messed with that for months, so I'm not sure if I'm totally clean but consider this a resolved case.
Thanks guys!!!!
Just in case, here are the results of the scans:
ActiveScan.txt from Panda Software:
I knew when I got this email not to unzip the Osama file, this didn't get me did it?
Incident Status Location
Virus:Trj/Downloader.CZR Disinfected C:\Documents and Settings\HP_Owner\Local Settings\Application Data\IM\Identities\{1F447B67-47BB-4045-9D53-8D5CF01DA514}\Message Store\Inbox.imm[osama.zm9][pics.scr]
Virus:Trj/Downloader.CZR Disinfected C:\RECYCLER\S-1-5-21-569174607-3553787025-977492315-1009\Dc5.cab[Inbox.imm][osama.zm9][pics.scr]
and:
"Silent Runners.vbs", revision 39,
http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"KBD" = "C:\HP\KBD\KBD.EXE" ["Hewlett-Packard Company"]
"PS2" = "C:\WINDOWS\system32\ps2.exe" ["Hewlett-Packard Company"]
"hpsysdrv" = "c:\windows\system\hpsysdrv.exe" ["Hewlett-Packard Company"]
HKLM\Software\Microsoft\Active Setup\Installed Components\
>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}\(Default) = "Outlook Express"
\StubPath = "C:\WINDOWS\system32\shmgrate.exe OCInstallUserConfigOE" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{02478D38-C3F9-4efb-9B51-7695ECA05670}\(Default) = "Yahoo! Companion BHO" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{9ECB9560-04F9-4bbc-943D-298DDF1699E1}\(Default) = "CNisExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll" ["Symantec Corporation"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = "Google Toolbar Helper" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Sonic RecordNow!\shlext.dll" [null data]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{7F67036B-66F1-411A-AD85-759FB9C5B0DB}" = "SampleView"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
"{FFEAB400-3031-11D5-B653-0050BAD1A371}" = "CoffeeCup Free Zip Wizard Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COFFEE~1\FreeZip\cczipdll.dll" ["CoffeeCup Software"]
"{7D5C4BDD-B015-4401-8731-1507B87DE297}" = "QBVersionTool"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Intuit\QuickBooks\QBVersionTool.dll" ["Intuit, Inc."]
"{400CFEE2-39D0-46DC-96DF-E0BB5A4324B3}" = "My Logitech Pictures"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Logitech\Video\Namespc2.dll" ["Logitech Inc."]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ccZipWizDll\(Default) = "{FFEAB400-3031-11D5-B653-0050BAD1A371}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COFFEE~1\FreeZip\cczipdll.dll" ["CoffeeCup Software"]
IMMenuShellExt\(Default) = "{F8984111-38B6-11D5-8725-0050DA2761C4}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\IncrediMail\bin\IMShExt.dll" ["IncrediMail, Ltd."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" ["Yahoo! Inc."]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\scrnsave.scr" [MS]
DESKTOP.INI DLL launch in local fixed drive directories:
--------------------------------------------------------
D:\cmdcons\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
D:\MiniNT\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
D:\PRELOAD\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
D:\I386\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
D:\TOOLS\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
D:\hp\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\ShellvRTF.dll" ["XSS"]
Startup items in "HP_Owner" & "All Users" startup folders:
----------------------------------------------------------
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
INFECTION WARNING! "Acrobat Assistant.lnk.disabled" [null data]
INFECTION WARNING! "Adobe Gamma Loader.exe.lnk.disabled" [null data]
INFECTION WARNING! "APC UPS Status.lnk.disabled" [null data]
INFECTION WARNING! "Logitech Desktop Messenger.lnk.disabled" [null data]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "HP view" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "HP view" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "&Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = "HP view" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = "&Google" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "&Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll" ["Yahoo! Inc."]
Explorer Bars
HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\ = "&Yahoo! Messenger" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\ = "&Yahoo! Messenger" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]
Dormant Explorer Bars in "View, Explorer Bar" menu
HKLM\Software\Classes\CLSID\{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}\ = "HP view"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll" ["Hewlett-Packard Company"]
HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
{4528BBE0-4E08-11D5-AD55-00010333D0AD}\
"ButtonText" = "Messenger"
"MenuText" = "Yahoo! Messenger"
"CLSIDExtension" = "{4C171D40-8277-11D5-AD55-00010333D0AD}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll" ["Yahoo! Inc."]
{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]
Miscellaneous IE Hijack Points
------------------------------
C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")
Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
Missing lines (compared with English-language version):
[Strings]: 1 line
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
APC UPS Service, APC UPS Service, "C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe" ["American Power Conversion Corporation"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
Norton AntiVirus Auto-Protect Service, navapsvc, ""c:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Proxy, ccProxy, ""c:\Program Files\Common Files\Symantec Shared\ccProxy.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
SymWMI Service, SymWSC, ""c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe"" ["Symantec Corporation"]
TrueVector Internet Monitor, vsmon, "C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service" ["Zone Labs, LLC"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]
----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 104 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 17 seconds.
---------- (total run time: 156 seconds)
Thanks again for helping me, you guys are great!!!