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Old 06-30-2005, 02:12 PM   #1 (permalink)
gatorsmg
Registered User
 
Join Date: Apr 2005
Posts: 13
OS: XP


Exclamation Need Help removing spyware/virus!!

I seem to have caught a nasty bug on my home machine

I am part of the network admin team at a private highschool and come across all kinds of goodies throughout the year as I'm sure you can imagine. Every once in a while we get a hold of something that really throws a wrench into the works and we can figure out how to fix it. This is one of those cases only it's at home this time instead of at work.

I am running XP Home

When starting my computer I immediately have a program called SpySheriff (which I did not download) launch and tell me I need to visit their website for an activation code to remove the "harmful spyware that has infected me computer", I find this hilarious since SpySheriff itself seems to be adware.

My background has been changed to the following:
"CRITICAL WARNING -- System has been stopped due to a seerious malfunction. Spyware activity has been detected...."
I cannot change my background.

I have run the following removal programs: Ad-Aware, Spy-Bot S&D, CWS Shredder, Microsoft Antispyware, and Hijack This.

Ofcourse the results of my scans change from time to time but basically I keep coming up with: TIB, VX2, SpywareNo, prefetch, aurora

My hijackthis log is pasted below

I went into my registry to delete the malicious values I could find but it has been useless.

I am able to use the internet although it has been hijacked with page redirects and pop ups galore.

I keep trying to use HouseCall (virus scan) on Trendmicro.com but everytime it starts to scan I get an error and explorer shuts down...I think this is more than just a coinincedence. The only time I have trouble with explorer is when I try to run a virus scan. Is it possible that my infection blocks this action?

I am also unable to install Norton 2005 although I have been able to download and run CWS Shredder and Hijack This. Again is this the infection blocking antivirus use?

I tried going to Symantec.com but I cannot access their site. Once again is this possibly a function of my infection...to stop the use of antivirus programs?

The following is my most recent HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:22:49 PM, on 6/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\ms1.exe
C:\WINDOWS\nmstt.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\win32.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dx32cxlp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
c:\windows\system32\brifdg.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Scott\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: RichEditor Class - {F79A2C4B-8776-4ED7-8B2F-4786A4A3500A} - C:\WINDOWS\System32\richedtr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\BellSouth\hcenter.exe" /starthidden /tgcmdwrapper
O4 - HKLM\..\Run: [win32servv] C:\WINDOWS\ms1.exe
O4 - HKLM\..\Run: [_Cat2] C:\WINDOWS\nmstt.exe
O4 - HKLM\..\Run: [richup] C:\WINDOWS\System32\richup.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [bbgyxsi] c:\windows\system32\brifdg.exe r
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [wupd] C:\WINDOWS\System32\win32.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: dx32cxlp.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted IP range: 81.222.131.59
O15 - Trusted IP range: 81.222.131.59 (HKLM)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?Link...04&clcid=0x409
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: tcpGDC - C:\WINDOWS\SYSTEM32\tcpGDC.dll
O21 - SSODL: DCOM Server - {2c1cd3d7-86ac-4068-93bc-a02304bb8c34} - C:\WINDOWS\System32\msdcom32.dll
O23 - Service: McAfee.com Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe

I am definitely stuck on this one and would greatly appreciate some help if anyone knows what to do.

Thanks

Scott
gatorsmg is offline  
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