Tech Support Forum - View Single Post

hewwingman · 06-01-2005, 04:19 PM

Hi there, sorry for the delay in getting back...Real life intrusion, I'm afraid.
Firstly, a bit of an oops on my part... I installed XP SP2. Fortunately, nothing seems to have gone up the spout too seriously. The only theings that seem to be odd, is that startup and shut down seem to be a lot slower, but that might be due to the copy of Zone Alarm that I have on my system. The firewall problem might well have been cleared up by this, except that of course Zone Alarm has disabled it. It appears to be active though, according to the security centre on XP. Also, I seem to be getting this odd grey screen on desktop for a few seconds, during startup, but then it reverts to my normal desktop. Nothing too threatening, just annoying due to the slowness of startup. I followed your last set of instructions with killbox, and rebooted. Here is my new HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 18:59:33, on 01/06/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~2\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~2\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\PROGRA~1\Grisoft\AVGFRE~2\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~2\avgemc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~2\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~2\avgemc.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Bug Swatter Options - {99FEA1A2-7881-11D1-A9E2-00403320FCF2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Popup Slapdown Options - {A1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Phishing Net Options - {B1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.shockwave.com/content/fee...utLauncher.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zum...ploader_v5.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~2\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~2\avgupsvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

The Background Intelligence Transfer service is still down, microsoft update seems to just lock up on me now. This seems to be the last majoe hiccup that I wanted to overcome, although help on the slowing down of startup/shutdown would be much appreciated.

06-01-2005, 04:19 PM	#10 (permalink)
hewwingman Registered User Join Date: May 2005 Posts: 8 OS: windows XP pro	Hi there, sorry for the delay in getting back...Real life intrusion, I'm afraid. Firstly, a bit of an oops on my part... I installed XP SP2. Fortunately, nothing seems to have gone up the spout too seriously. The only theings that seem to be odd, is that startup and shut down seem to be a lot slower, but that might be due to the copy of Zone Alarm that I have on my system. The firewall problem might well have been cleared up by this, except that of course Zone Alarm has disabled it. It appears to be active though, according to the security centre on XP. Also, I seem to be getting this odd grey screen on desktop for a few seconds, during startup, but then it reverts to my normal desktop. Nothing too threatening, just annoying due to the slowness of startup. I followed your last set of instructions with killbox, and rebooted. Here is my new HJT log: Logfile of HijackThis v1.99.1 Scan saved at 18:59:33, on 01/06/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~2\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~2\avgupsvc.exe C:\WINDOWS\system32\drivers\KodakCCS.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\ScsiAccess.EXE C:\WINDOWS\System32\Tablet.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe C:\PROGRA~1\Grisoft\AVGFRE~2\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~2\avgemc.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\PESTPA~1\PPControl.exe C:\PROGRA~1\PESTPA~1\PPMemCheck.exe C:\PROGRA~1\PESTPA~1\CookiePatrol.exe C:\Program Files\Microsoft AntiSpyware\gcasServ.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\hjt\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.co.uk O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL O4 - HKLM\..\Run: [CloneCDTray] "C:\Program Files\Elaborate Bytes\CloneCD\CloneCDTray.exe" O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~2\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~2\avgemc.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Bug Swatter Options - {99FEA1A2-7881-11D1-A9E2-00403320FCF2} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Popup Slapdown Options - {A1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Phishing Net Options - {B1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.shockwave.com/content/fee...utLauncher.cab O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zum...ploader_v5.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~2\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~2\avgupsvc.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe The Background Intelligence Transfer service is still down, microsoft update seems to just lock up on me now. This seems to be the last majoe hiccup that I wanted to overcome, although help on the slowing down of startup/shutdown would be much appreciated.