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Old 06-01-2005, 02:55 AM   #9 (permalink)
POADB
Moderator, Microsoft Support
 
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Join Date: Jul 2004
Location: United Kingdom
Posts: 6,482
OS: XP SP2


It's not advized to install SP2 while the system is infected. It does cause major issues.

Have killbox delete these files as before. Reboot the computer.

c:\windows\helptw.exe
c:\windows\downloaded program files\popcaploader.dll
c:\windows\downloaded program files\ringtone.exe


Check your computer to see if you are still having problems. Report back with how things are and a new HJT log, analyzed.
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