Hi Hay997 - welcome to TSF,
Please download
Adaware SE and install it (if you don't have it already).
- Make sure it's the newest version and check for any updates before running it.
- Go to this
Site to get the plug-in for fixing VX2 variants.
- Also make sure to
Customize the settings in Adaware for better scan results.
- Run the scan now and fix everything that it finds.
Download
Spybot 1.3 and install it (if you don't have it already).
- update the definitions file and run a scan now. Fix all the entries, which are indicated in
RED.
Download
CWShredder
(If you already have CWShredder on your PC – Open it and click the update button first)
Click on 'Fix' now (it will automatically fix anything it finds for you). If it asks if you want to delete a certain random file, choose No and post that filename here.
Download
HijackThis - this program will help us determine if there are any spyware/malware on your computer. Create a folder at
C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Get
HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. Open up the
result.txt file created. Copy the whole result.txt log and post it back here. Do not fix anything in HijackThis since they may be harmless.
4SG