Hi,
Please print out or copy this page to Notepad since you will not have any of browsers open while you are fixing this. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. Again, you should
not have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that '
Show hidden files and folders' (or 'Show all files') is
enabled. Also make sure that '
Display the contents of system folders' is
checked.
Download KillBox
http://www.greyknight17.com/spy/KillBox.exe. Do not run it yet.
Download CWShredder at
http://www.greyknight17.com/spy/CWShredder.exe and run it. Click on 'I Agree' button if you agree with it. Click on 'Fix' (it will automatically fix anything it finds for you) and OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.
The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download
CleanUp! (
Alternate Link if main link doesn't work) and install it.
Do not run it yet.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):
C:\WINDOWS\smdat32a.sys
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
MYWAY
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (
make sure not to miss any):
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
Delete the following
Files indicated in
RED and
Folders indicated in
BLUE if they still exist.
C:\WINDOWS\
smdat32a.sys
C:\PROGRAM FILES\
MYWAY
Run
CleanUp! and click on
CleanUp! button. When it asks you if you want to logoff, click on Yes.
Reboot into Normal Mode run a new HijackThis scan.
Please empty any Quarantine folder in your antivirus program and purge all recovery items in the Spybot program (if you use it) before running this tool.
Download the Mwav virus checker at
http://www.mwti.net/antivirus/mwav.asp (Use Link 3)
1. Save it to a folder.
2. Reboot into Safe Mode.
3. Double click the Mwav.exe file. This is a stand alone tool and NOT just a virus checker......so it won't install anything.
4. Select all local drives, scan all files, and press SCAN. When it is completed, anything found will be displayed in the lower pane.
5. In the Virus Log Information Pane......
Left click and highlight all the information in the Lower pane --- Use &CTRL C &on your keyboard to copy everything found in the lower pane and save it to a notepad file
*Note* If prompted that a virus was found and you need to purchase the product to remove the malware, just close out the prompt and let it continue scanning.
We are not going to use this to remove anything...but to ID the bad files.
Once you copy that to a Notepad file...highlight the text and copy it here along with the HijackThis log.
__________________
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Member of UNITE since 2006
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