Tech Support Forum - View Single Post

**jgvernonco** · 05-24-2005, 08:05 AM

Greetings, and welcome to TSF!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

===============

Download, unzip to your desktop CWShredder and run it, then:

1. Click "Check For Update"

(If an update isn't available, skip to step #4.)

2. Click "Click here to Download the upate".
3. When the new version has been downloaded, click "Save".
4. Click "Fix ->"

===============

Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

HbSrv.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

MyWebSearch

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Next, we need to remove(uninstall) the 'lop' infection by going to here, then downloading and running the uninstaller(s) that relate to the application(s) your wanting to remove. The following selections are available: "Start page", "Search engine", "Accessories Toolbar".

After uninstalling any (or all) of the above, let's see if we have anything in "Scheduled Tasks":

Download, unzip and run ScheduledTasks.bat (courtesy of ddeerrff), and when notepad comes up, post the contents back to this thread.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe
C:\Program Files\Hotbar\Bin\4.6.1.0\WeatherOnTray.exe
C:\Program Files\Hotbar\Bin\4.6.1.0\HbOEAddOn.exe
C:\Program Files\Hotbar\Bin\4.6.1.0\HbSrv.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u MWSSRCAS.DLL
regsvr32 /u MWSBAR.DLL
regsvr32 /u ShprRprt.dll
regsvr32 /u HbHostIE.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.rueblfgzwfbuakyrjo.net/0...x0dLOJtmPA.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=...LL Fa7YZAOweo=
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.lyhawzvrhfr.com/0UKbHFQeY_zKh8v2h6ynYo7E7c4SxXFSmwRHyDlyp/Y.php"); (C:\Documents and Settings\lmaloney\Application Data\Mozilla\Profiles\default\9akcn751.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\lmaloney\Application Data\Mozilla\Profiles\default\9akcn751.slt\prefs.j s)

O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\3.bin\MWSSRCAS.DLL
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\3.bin\MWSBAR.DLL
O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O2 - BHO: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\Bin\4.6.1.0\HbHostIE.dll
O2 - BHO: (no name) - {DFD2F920-C99A-2DF4-4BBD-689F81C19C6B} - C:\DOCUME~1\lmaloney\APPLIC~1\MPEGCA~1\balm dog.exe

O3 - Toolbar: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\Bin\4.6.1.0\HbHostIE.dll

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe
O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\Hotbar\Bin\4.6.1.0\WeatherOnTray.exe
O4 - HKLM\..\Run: [Hotbar] C:\Program Files\Hotbar\Bin\4.6.1.0\HbOEAddOn.exe
O4 - HKLM\..\Run: [acwnhage] C:\WINDOWS\System32\gvquixeb.exe
O4 - HKLM\..\Run: [vcmultigridplan] C:\Documents and Settings\All Users\Application Data\Dumb safe vc multi\balm bin.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe
O4 - Startup: Microsoft Outlook.lnk = ?
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm028

O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...up1.0.0.8-2.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/99...iTunesSetup.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/28edcabd80ff55...tzip/RdxIE2.cab
O16 - DPF: {5F426A93-0821-47D2-A126-5A48A874B289} (DialerWeb Class) - http://212.145.159.194/251065/diale...Recomendada.cab
O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://sym8.centra.com/SiteRoots/bt...aDownloader.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadtech.net/cn1060/pcpowerscan.cab

Now, with all windows closed except HiJackThis, click "Fix checked".

===============

When your done, rescan your system and make sure the following isn't present:

N3 - Netscape ... 5CSBWeb_01.src (or) 5CSBWeb_02.src

If it is, then fix that entry again; sometimes it'll take more than one pass. The actual entry is ok, and won't be deleted, it's the java wrapper marked in red that needs to be removed.

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\PROGRA~1\MYWEBS~1
C:\Program Files\Hotbar
C:\Program Files\MyWebSearch
C:\Program Files\ShopperReports
C:\Program Files\SpyKiller

files...

C:\DOCUME~1\lmaloney\APPLIC~1\MPEGCA~1\balm dog.exe
C:\WINDOWS\System32\gvquixeb.exe
C:\Documents and Settings\All Users\Application Data\Dumb safe vc multi\balm bin.exe

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode".

===============

Post back a new log, and let us know how everything goes.

05-24-2005, 08:05 AM	#2 (permalink)
jgvernonco Old Timer Join Date: Sep 2003 Location: Northern Arizona Posts: 7,958 OS: Vista Home Premium, SP 27	Greetings, and welcome to TSF! Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked. For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep). =============== Download, unzip to your desktop CWShredder and run it, then: 1. Click "*Check For Update" (If an update isn't available, skip to step #4.) 2. Click "Click here to Download the upate". 3. When the new version has been downloaded, click "Save". 4. Click "Fix ->" =============== Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's: 1) Click "Start \| Search", then search for each of these program's base name(s), in all files and folders: HbSrv.exe 2) Then if any are found in the 'prefetch' folder, delete them. Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it. =============== Go to Add/Remove programs and remove(uninstall) the following, if present: MyWebSearch The above could appear anywhere within the entry. Be careful not to remove any personal or system software. =============== Next, we need to remove(uninstall) the 'lop' infection by going to here, then downloading and running the uninstaller(s) that relate to the application(s) your wanting to remove. The following selections are available: "Start page", "Search engine", "Accessories Toolbar". After uninstalling any (or all) of the above, let's see if we have anything in "Scheduled Tasks": Download, unzip and run ScheduledTasks.bat (courtesy of ddeerrff), and when notepad comes up, post the contents back to this thread. =============== Run HiJackThis then: 1. Click "*Config..." 2. Click "Misc Tools" 3. Click "Open Process manager" - Next, while holding down the CTRL* key, locate (if present) and click on (highlight) each of the following: C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe C:\Program Files\Hotbar\Bin\4.6.1.0\WeatherOnTray.exe C:\Program Files\Hotbar\Bin\4.6.1.0\HbOEAddOn.exe C:\Program Files\Hotbar\Bin\4.6.1.0\HbSrv.exe Now double-check and make sure that only those item(s) above are highlighted, then click "*Kill process". Now, click "Refresh", check again, and repeat this step if any remain. =============== Now, let's open a command prompt* and unregister the dll(s) we're going to remove, by entering the following: regsvr32 /u MWSSRCAS.DLL regsvr32 /u MWSBAR.DLL regsvr32 /u ShprRprt.dll regsvr32 /u HbHostIE.dll It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing. =============== Run HiJackThis and click "*Scan", then check(tick) the following, if present: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.rueblfgzwfbuakyrjo.net/0...x0dLOJtmPA.html* R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=...LL Fa7YZAOweo= R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missing N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.lyhawzvrhfr.com/0UKbHFQeY_zKh8v2h6ynYo7E7c4SxXFSmwRHyDlyp/Y.php"); (C:\Documents and Settings\lmaloney\Application Data\Mozilla\Profiles\default\9akcn751.slt\prefs.j s) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\lmaloney\Application Data\Mozilla\Profiles\default\9akcn751.slt\prefs.j s) O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\3.bin\MWSSRCAS.DLL O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\3.bin\MWSBAR.DLL O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll O2 - BHO: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\Bin\4.6.1.0\HbHostIE.dll O2 - BHO: (no name) - {DFD2F920-C99A-2DF4-4BBD-689F81C19C6B} - C:\DOCUME~1\lmaloney\APPLIC~1\MPEGCA~1\balm dog.exe O3 - Toolbar: Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\Bin\4.6.1.0\HbHostIE.dll O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe O4 - HKLM\..\Run: [WeatherOnTray] C:\Program Files\Hotbar\Bin\4.6.1.0\WeatherOnTray.exe O4 - HKLM\..\Run: [Hotbar] C:\Program Files\Hotbar\Bin\4.6.1.0\HbOEAddOn.exe O4 - HKLM\..\Run: [acwnhage] C:\WINDOWS\System32\gvquixeb.exe O4 - HKLM\..\Run: [vcmultigridplan] C:\Documents and Settings\All Users\Application Data\Dumb safe vc multi\balm bin.exe O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe O4 - Startup: Microsoft Outlook.lnk = ? O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm028 O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU) O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...up1.0.0.8-2.cab O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1408.g.akamai.net/7/1408/99...iTunesSetup.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://207.188.7.150/28edcabd80ff55...tzip/RdxIE2.cab O16 - DPF: {5F426A93-0821-47D2-A126-5A48A874B289} (DialerWeb Class) - http://212.145.159.194/251065/diale...Recomendada.cab O16 - DPF: {B24F0664-7DDA-40B6-B38C-A4FD68DE8685} (CentraDownloaderCtl Class) - http://sym8.centra.com/SiteRoots/bt...aDownloader.cab O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadtech.net/cn1060/pcpowerscan.cab Now, with all windows closed except HiJackThis, click "*Fix checked". =============== When your done, rescan your system and make sure the following isn't present: N3 - Netscape ... 5CSBWeb_01.src* (or) 5CSBWeb_02.src If it is, then fix that entry again; sometimes it'll take more than one pass. The actual entry is ok, and won't be deleted, it's the java wrapper marked in red that needs to be removed. =============== Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders: folders... C:\PROGRA~1\MYWEBS~1 C:\Program Files\Hotbar C:\Program Files\MyWebSearch C:\Program Files\ShopperReports C:\Program Files\SpyKiller files... C:\DOCUME~1\lmaloney\APPLIC~1\MPEGCA~1\balm dog.exe C:\WINDOWS\System32\gvquixeb.exe C:\Documents and Settings\All Users\Application Data\Dumb safe vc multi\balm bin.exe - Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode". =============== Post back a new log, and let us know how everything goes. __________________ Donations keep TSF moving forward. Please help. http://www.myspace.com/speedbumpthecelt