Greetings, and welcome to TSF!
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
http://www.greyknight17.com/spy/KRC%...20Analyzer.zip in the same folder to get the result.txt log. Just post the contents of the result.txt file in your next reply.
Go to
www.trendmicro.com, and then:
1. Click "
Free Online Scan".
2. Click "
Scan now, it's free".
It'll take a few minutes to download (especially with a dialup connection), so be patient. When it's down:
1. Select all available drives.
2. Check(tick) "
Auto Clean".
3. Click "
Scan".
When it completes, post back the full filename of any files that cannot be cleaned or deleted.
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Download, unzip to your desktop
CWShredder and run it, then:
1. Click "
Check For Update"
(
If an update isn't available, skip to step #4.)
2. Click "
Click here to Download the upate".
3. When the new version has been downloaded, click "
Save".
4. Click "
Fix ->"
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Go to
Add/Remove programs and remove(uninstall) the following, if present:
MessengerPlus! 3
The above could appear anywhere within the entry. Be careful not to remove any
personal or
system software.
===============
Next, we need to remove(uninstall) the 'lop' infection by going to
here, then downloading and running the uninstaller(s) that relate to the application(s) your wanting to remove. The following selections are available: "
Start page", "
Search engine", "
Accessories Toolbar".
After uninstalling any (or all) of the above, let's see if we have anything in "
Scheduled Tasks":
Download, unzip and run
ScheduledTasks.bat (courtesy of
ddeerrff), and when notepad comes up, post the contents back to this thread.
===============
Run
HiJackThis and click "
Scan", then check(tick) the following, if present:
O2 - BHO: (no name) - {0D39E933-7B87-CBC9-1E3B-9AE6E5F20ADC} - C:\WINDOWS\APPLICATION DATA\GREATEACH\SAFE MANAGER.EXE
O4 - HKLM\..\Run: [Global Itch Dash Error] C:\WINDOWS\Application Data\Mix Anti Global Itch\first boob.exe
O4 - HKLM\..\RunServices: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Less Jump] C:\WINDOWS\APPLIC~1\ABOUTAIM\anteticklist.exe
O4 - Startup: Encoder Agent.lnk = C:\Program Files\Windows Media Components\Encoder\WMENCAGT.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
...
(Unless you've set these with a anti-spyware program like SpyBot's Immunize feature, have HiJackThis fix this.)
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads.../ampx_en_dl.cab
Now, with all windows closed except
HiJackThis, click "
Fix checked".
===============
Locate and
delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...
C:\WINDOWS\APPLICATION DATA\GREATEACH
C:\WINDOWS\Application Data\Mix Anti Global Itch
C:\Program Files\Messenger Plus! 3
C:\WINDOWS\APPLIC~1\ABOUTAIM
C:\Program Files\Windows Media Components
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them from "
Safe Mode".
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Post back a new log, and let us know how everything goes.