Hello, and welcome to TSF!
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
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Download, unzip to your desktop
CWShredder and run it, then:
1. Click "
Check For Update"
(
If an update isn't available, skip to step #4.)
2. Click "
Click here to Download the upate".
3. When the new version has been downloaded, click "
Save".
4. Click "
Fix ->"
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Download, then unzip to "
C:\HJT", the newest version of
HiJackThis;
version 1.99.1. Then repost your log, either now, or after following the steps in the solution (
if provided in this post).
This version has features that might be more helpful in 'cleaning' up your system.
===============
Now, let's open a
command prompt and unregister the dll(s) we're going to remove, by entering the following:
regsvr32 /u System32:thaa.dll
It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.
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Run
HiJackThis and click "
Scan", then check(tick) the following, if present:
O2 - BHO: (no name) - {daa873d4-958c-453c-81ca-3fe6f3676a87} - C:\WINDOWS\System32:thaa.dll
O4 - Startup: PowerReg Scheduler V3.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{29775E67-2C9F-496C-ACDD-81BF2FA44E85}: NameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{8516EA74-A176-478C-8C9A-C41D73DEDCA3}: NameServer = 194.74.65.68 194.72.9.38
O17 - HKLM\System\CCS\Services\Tcpip\..\{D5499C4B-316F-4903-BFA2-95F86D9F9F66}: NameServer = 192.168.0.1
...(
Verify that these ip addresses are for your isp's DNS Servers, if so, don't 'fix' these.)
Now, with all windows closed except
HiJackThis, click "
Fix checked".
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Locate and
delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
files...
C:\WINDOWS\System32:thaa.dll
Search for...
V3.exe
...using "
Start | Search...".
-
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them from "
Safe Mode".
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Post back a new log, and let us know how everything goes.