Hi,
Please print out or copy this page to Notepad since you will not have any of browsers open while you are fixing this.. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. Again, you should
not have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that '
Show hidden files and folders' (or 'Show all files') is
enabled. Also make sure that '
Display the contents of system folders' is
checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.
Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
Media Access
SideFind
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (
make sure not to miss any):
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [JVM0.12] C:\WINDOWS\system32\noyfedyw.exe
O4 - HKLM\..\Run: [uvboyzy] c:\windows\system32\uvboyzy.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
Delete the following
Files indicated in
RED and
Folders indicated in
BLUE if they still exist.
C:\WINDOWS\system32\
noyfedyw.exe
c:\windows\system32\
uvboyzy.exe
C:\Program Files\
Media Access
C:\Program Files\
Sidefind--if it was found in the Add/Remove
Restart in Normal Mode.
Regarding the error in running FindIts.bat:
Copy
autoexec.nt from c:\windows\repair\ folder to c:\windows\system32\ folder. Then run the tool again and post that log here.
If it still won’t run for you:
Please empty any Quarantine folder in your antivirus program and purge all recovery items in the Spybot program (if you use it) before running this tool.
Download the
Mwav virus checker at
http://www.mwti.net/antivirus/mwav.asp (Use Link 3)
1. Save it to a folder.
2. Reboot into Safe Mode.
3. Double click the Mwav.exe file. This is a stand alone tool and NOT just a virus checker......so it won't install anything.
4. Select all local drives, scan all files, and press SCAN. When it is completed, anything found will be displayed in the lower pane.
5. In the Virus Log Information Pane......
Left click and highlight all the information in the Lower pane --- Use &CTRL C &on your keyboard to copy everything found in the lower pane and save it to a notepad file
*Note* If prompted that a virus was found and you need to purchase the product to remove the malware, just close out the prompt and let it continue scanning.
We are not going to use this to remove anything...but to ID the bad files.
Once you copy that to a Notepad file...highlight the text and copy it here.
So, I will need:
New HijackThis log
FindIt's.bat log (or Mwav log if FindIt's won't run)
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