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Thanks for your response.
Well, as I said earlier, it's not supposed to matter. If the batteries don't work or aren't there, it's supposed to go to line voltage (assuming it's present, which it is) and just light up the "bad battery" light. It even says in the manual that even without batteries (or with bad batteries), you can use the thing as a big on-off switch.
That being said, they were brand-new batteries with already a 27V terminal voltage on each pack. They've been sitting in the machine plugged into the wall for nearly two days now.
Behavior is the same. Incidentally, the "bad battery" light never comes on. Just the lowest battery-charge-level light blinks.
Ultimately, tomorrow morning, I think APC is just going to say, "uh, it's broke." I know the behavior means something and I'm trying to find out what it is. They try to railroad you into expensive UPS upgrades on EVERY phone call. I'm afraid that's all I'm going to get.
- DeviceNode
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