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Col Colt · 05-14-2005, 12:15 PM

I have a problem retrieving and/or sending email. Have Windows XP Home via Comcast and have my email filtered through MailWasher Pro. IncrediMail is my email client. The problem started this morning when I decided to do a Leak Test at Gibson Researh. I downloaded Leak Test to desktop tried to run it and Norton came up and warned of a Trojan Alert immediately. Then WinPatrol popped up a box something about WIN.INI...can't recall all it said. I just closed it all and forgot it. Upon checking and incoming email I received just shortly after that, I hit "Mail Program" which opens up IncrediMail. I tried to open the message but when I did, the entire body of the message was light grey...no text, no nothing. I have the buttons at the top of the message...Previous, Next, Reply, , Forward, Delete, etc. but from there on down is grey. Any and all messages already received show the same thing.

I tried rebooting but, to no avail. I tried system restore and that didn't help. Any ideas where to go from here? I can't email IncrediMail with the problem needless to say.

I just found out IE won't work now as well.. I use Firefox but tried to open a window in IE and all I got was the familar, "IE has encounterd a problem and needs to close". What's going on?

05-14-2005, 12:15 PM	#1 (permalink)
Col Colt Registered User Join Date: Dec 2004 Posts: 111 OS: WinXP	Grey Email I have a problem retrieving and/or sending email. Have Windows XP Home via Comcast and have my email filtered through MailWasher Pro. IncrediMail is my email client. The problem started this morning when I decided to do a Leak Test at Gibson Researh. I downloaded Leak Test to desktop tried to run it and Norton came up and warned of a Trojan Alert immediately. Then WinPatrol popped up a box something about WIN.INI...can't recall all it said. I just closed it all and forgot it. Upon checking and incoming email I received just shortly after that, I hit "Mail Program" which opens up IncrediMail. I tried to open the message but when I did, the entire body of the message was light grey...no text, no nothing. I have the buttons at the top of the message...Previous, Next, Reply, , Forward, Delete, etc. but from there on down is grey. Any and all messages already received show the same thing. I tried rebooting but, to no avail. I tried system restore and that didn't help. Any ideas where to go from here? I can't email IncrediMail with the problem needless to say. I just found out IE won't work now as well.. I use Firefox but tried to open a window in IE and all I got was the familar, "IE has encounterd a problem and needs to close". What's going on? Last edited by Col Colt; 05-14-2005 at 12:26 PM.