Hi:
I finally got around to fixing this, hopefully I finally got it.
Thanks for all of your help.
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Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at
http://www.greyknight17.com/download.htm#programs
***Security Programs Detected***
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Logfile of HijackThis v1.99.1
Scan saved at 6:38:51 PM, on 4/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\PromptCast\PromptCast.exe
C:\Documents and Settings\Michi\Application Data\osoa.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Documents and Settings\Michi\My Documents\My Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [WinUpdateProtection] c:\windowsupdate\ufp\mw7\csrss.exe
O4 - HKCU\..\Run: [PromptCast] C:\Program Files\PromptCast\PromptCast.exe
O4 - HKCU\..\Run: [] c:\windowsupdate\ufp\irs7\csrss.exe
O4 - HKCU\..\Run: [WinUpdateProtection] c:\windowsupdate\ufp\mw7\csrss.exe
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Michi\Application Data\osoa.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?link...67&clcid=0x409
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) -
http://www2.verizon.net/update/msnwe...s/vzWebIns.cab
O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) -
http://www2.verizon.net/update/msnwe...s/vzWebIns.CAB
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: AVSync Manager (AvSynMgr) - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
End of KRC HijackThis Analyzer Log.
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thanks,
Judy