Please don't post two logs from different computers in the same thread. I have created a new one here.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.
Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.
For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
Download LSPFix
http://www.greyknight17.com/spy/LSPFix.exe and run it. Click on
mwtsp.dll on the left window and click on the arrow pointing to the right. Click Finish and follow the prompts.
If you have a fast internet connection (broadband), run an online virus scan at TrendMicro
http://uk.trendmicro-europe.com/ente...all_launch.php. Just follow the instructions on the site to run the online scan. If any viruses/trojans are detected, try to delete or clean them in that site. You may use Panda ActiveScan also at
http://www.pandasoftware.com/products/activescan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.
Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:
ShopperReports
websx
SpywareStormer - it’s rogueware (or known to be rogueware in the past) and we highly recommend that you uninstall it. Rogue/Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection.
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [Spyware Stormer] C:\Program Files\Spyware Stormer\SpywareStormer.Exe
O4 - HKLM\..\Run: [websx] C:\Program Files\websx\int140522.exe -auto
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.4.0\ShprRprt.dll
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\Program Files\ShopperReports\
mslaugh.exe
C:\Program Files\Spyware Stormer\
C:\Program Files\websx\
Reboot into Normal Mode run a new HijackThis scan. Save the log file and run KRC HijackThis Analyzer
http://www.greyknight17.com/spy/KRC%...20Analyzer.zip in the same folder to get the result.txt log. Just post the contents of the result.txt file in your next reply.