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Ried · 11-02-2009, 09:28 AM

Hello msl123,

It will take more than one round to properly clean the system. Please stay with me even if symptoms seem to abate.

We'll begin with ComboFix. Download the tool from one of these locations:

Link 1
Link 2

* IMPORTANT- Save ComboFix.exe to your Desktop

====================================================

Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal.

Open McAfee Security Centre

Under Common Tasks click on Home
Click Computer Files
Click Configure
Make sure the following are disabled by ticking the "Off" button.

Virus protection
Spyware protection
System Guards Protection
Script Scanning Protection (you may have to scroll down to see it)
Next, select never for "When to re-enable real time scanning"
and click OK.

====================================================

Double click on combofix.exe & follow the prompts.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review.

11-02-2009, 09:28 AM	#2 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 28,182 OS: WinXP Home, Vista, Windows 7 64bit	Re: Help Remove bcuzz.exe Hello msl123, It will take more than one round to properly clean the system. Please stay with me even if symptoms seem to abate. We'll begin with ComboFix. Download the tool from one of these locations: Link 1 Link 2 * IMPORTANT- Save ComboFix.exe to your Desktop ==================================================== Disable your AntiVirus and AntiSpyware applications as they will interfere with our tools and the removal. Open McAfee Security Centre Under Common Tasks click on Home Click Computer Files Click Configure Make sure the following are disabled by ticking the "Off" button. Virus protection Spyware protection System Guards Protection Script Scanning Protection (you may have to scroll down to see it) Next, select never for "When to re-enable real time scanning" and click OK. ==================================================== Double click on combofix.exe & follow the prompts. When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply for further review. __________________ Member of ASAP since 2005 Member of UNITE since 2006 Microsoft MVP - 2010 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."