Tech Support Forum - View Single Post

throrope · 10-27-2009, 01:08 PM

I just spoke to Mach Speed with the same error.

They asked for purchase information so that they can give me an RMA number for return. They suspect a firmware chip issue that will require replacement of the TCH828. Since my wife bought it some time ago and they perform only warranty repairs, I suspect we are out of luck.

This is a shame since it could be very beneficial especially at the price. Now its another expensive paperweight. I suggest all stay away from this and the Visual Land V-Touch that appears identical.

10-27-2009, 01:08 PM	#5 (permalink)
throrope Registered User Join Date: Oct 2009 Posts: 1 OS: xp	Re: Eclipse TCH828 Malfunction (I think) I just spoke to Mach Speed with the same error. They asked for purchase information so that they can give me an RMA number for return. They suspect a firmware chip issue that will require replacement of the TCH828. Since my wife bought it some time ago and they perform only warranty repairs, I suspect we are out of luck. This is a shame since it could be very beneficial especially at the price. Now its another expensive paperweight. I suggest all stay away from this and the Visual Land V-Touch that appears identical.