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Seadog · 04-21-2005, 11:18 PM

Help! I am a novice computer user. For the past few months, my computer has been slower than molasses and the problem seems to be getting worse. I have tried everything I know to clean it up, including purchasing a number of virus scanners, etc. Nothing has worked. Booting up takes forever. Even when I don't have any programs open, the processor seems to be running all the time, as if the computer is continually working on something. My computer is a Toshiba Dynabook T6/518CDE running WindowsXP. I bought it in Japan about two years ago and it has a Japanese language operating system. I don't think this affects the basic way the computer operates, but thought I should mention this. I followed all of the instructions telling me what to do before I posted a message here (i.e., ran Ad-Aware, etc., and made a "new" log using the HijackThis Analyzer program.) I have posted a copy of this log below. I would very much appreciate if someone could take a look at this and tell me if I have a nasty virus of some kind lurky in my computer! Thank you very much.

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 12:54:07 AM, on 4/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\OfferApp\OfferApp.exe
C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Microsoft Money\System\reminder.exe
C:\Program Files\Microsoft Reference\Microsoft Bookshelf 3.0\qshelf.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {7339D16D-CF57-454F-9E85-8230293F4EAD} - C:\WINDOWS\System32\aedcfb.dll (file missing)
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 22
O4 - HKLM\..\Run: [imjpmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [OfferApp] C:\Program Files\OfferApp\OfferApp.exe
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: ?y?[?W?|?o - {2A8DA722-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The?|?o_?y?[?W?|?o - {2A8DA722-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {2A8DA725-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The?|?o_?≪?‘?Q?A - {2A8DA725-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {2A8DA726-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The?|?o_”I?I?w’e?|?o - {2A8DA726-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {2A8DA728-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The?|?o_?|?o?Y’e - {2A8DA728-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: ?‘??BOX - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: ?≪?‘ET° - {964174A1-BDB5-11D5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\IeTbandTate.dll
O9 - Extra button: ?|?oET° - {964174A3-BDB5-11D5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\IeTbandYoko.dll
O9 - Extra button: Yahoo! ???b?Z?“?W???| - {CEBF73C0-BA2E-11d4-A73A-00508B33FB82} - C:\PROGRA~1\Yahoo!J\MESSEN~1\YPagerJ.exe
O9 - Extra 'Tools' menuitem: Yahoo! ???b?Z?“?W???| - {CEBF73C0-BA2E-11d4-A73A-00508B33FB82} - C:\PROGRA~1\Yahoo!J\MESSEN~1\YPagerJ.exe
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/
O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/r...1/isetupml.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (32U?ET?A° On-Line Scan) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

End of KRC HijackThis Analyzer Log.
====================================================================

04-21-2005, 11:18 PM	#1 (permalink)
Seadog Registered User Join Date: Apr 2005 Posts: 15 OS: WinXP	WindowsXP computer running VERY slow. Help! I am a novice computer user. For the past few months, my computer has been slower than molasses and the problem seems to be getting worse. I have tried everything I know to clean it up, including purchasing a number of virus scanners, etc. Nothing has worked. Booting up takes forever. Even when I don't have any programs open, the processor seems to be running all the time, as if the computer is continually working on something. My computer is a Toshiba Dynabook T6/518CDE running WindowsXP. I bought it in Japan about two years ago and it has a Japanese language operating system. I don't think this affects the basic way the computer operates, but thought I should mention this. I followed all of the instructions telling me what to do before I posted a message here (i.e., ran Ad-Aware, etc., and made a "new" log using the HijackThis Analyzer program.) I have posted a copy of this log below. I would very much appreciate if someone could take a look at this and tell me if I have a nasty virus of some kind lurky in my computer! Thank you very much. ==================================================================== Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05 Get updates at http://www.greyknight17.com/download.htm#programs *Security Programs Detected* C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [CleanUp] C:\PROGRA~1\McAfee.com\Shared\mcappins.exe /v=3 /cleanup O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Logfile of HijackThis v1.99.1 Scan saved at 12:54:07 AM, on 4/22/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\Program Files\OfferApp\OfferApp.exe C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe C:\Program Files\Microsoft Money\System\reminder.exe C:\Program Files\Microsoft Reference\Microsoft Bookshelf 3.0\qshelf.exe R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {7339D16D-CF57-454F-9E85-8230293F4EAD} - C:\WINDOWS\System32\aedcfb.dll (file missing) O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 22 O4 - HKLM\..\Run: [imjpmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload O4 - HKLM\..\Run: [OfferApp] C:\Program Files\OfferApp\OfferApp.exe O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe" O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm O9 - Extra button: ?y?[?W?\|?o - {2A8DA722-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm O9 - Extra 'Tools' menuitem: The?\|?o_?y?[?W?\|?o - {2A8DA722-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm O9 - Extra button: (no name) - {2A8DA725-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm O9 - Extra 'Tools' menuitem: The?\|?o_?≪?‘?Q?A - {2A8DA725-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm O9 - Extra button: (no name) - {2A8DA726-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm O9 - Extra 'Tools' menuitem: The?\|?o_”I?I?w’e?\|?o - {2A8DA726-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm O9 - Extra button: (no name) - {2A8DA728-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm O9 - Extra 'Tools' menuitem: The?\|?o_?\|?o?Y’e - {2A8DA728-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm O9 - Extra button: ?‘??BOX - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROPROJ.DLL O9 - Extra button: ?≪?‘ET° - {964174A1-BDB5-11D5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\IeTbandTate.dll O9 - Extra button: ?\|?oET° - {964174A3-BDB5-11D5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\IeTbandYoko.dll O9 - Extra button: Yahoo! ???b?Z?“?W???\| - {CEBF73C0-BA2E-11d4-A73A-00508B33FB82} - C:\PROGRA~1\Yahoo!J\MESSEN~1\YPagerJ.exe O9 - Extra 'Tools' menuitem: Yahoo! ???b?Z?“?W???\| - {CEBF73C0-BA2E-11d4-A73A-00508B33FB82} - C:\PROGRA~1\Yahoo!J\MESSEN~1\YPagerJ.exe O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/ O16 - DPF: ppctlcab - http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca.com/downloads/scanner/axscanner.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/r...1/isetupml.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (32U?ET?A° On-Line Scan) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe End of KRC HijackThis Analyzer Log. ====================================================================