Tech Support Forum - View Single Post - HELP! Fun Web objects detected: how do I remove them?

Saussure · 04-20-2005, 01:52 AM

My computer. Windows XP+Service Pack 2, with the latest patches, has suddenly started to crash - once when I turned off my printer, and once when I booted it. It stayed turned off, that is, it did not restart automatically. I checked the computer with Norton AntiVirus and Ad-Aware (latest versions, with latest updates and patches). Nothing. Then I ran a Panda scan, and it came up with the following:

Incident Status Location

Adware:Adware/FunWeb No disinfected Windows Registry
Adware:Adware/FunWeb No disinfected C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.5.inf

Okay, then I decided to download HijackThis and it came up with the following:

Logfile of HijackThis v1.99.1
Scan saved at 23:28:57, on 19.04.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Programme\HP\HP Software Update\HPWuSchd.exe
C:\Programme\HP\hpcoretech\hpcmpmgr.exe
C:\Programme\HP\Digital Imaging\bin\hpqtra08.exe
C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
C:\WINDOWS\system32\ntvdm.exe
C:\OPLIMIT\ocrawr32.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
C:\Programme\Uni Basel\VPN Service\cvpnd.exe
C:\Programme\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Sony\vaio media music server\SSSvr.exe
C:\Programme\sony\photo server 20\appsrv\PicAppSrv.exe
C:\Programme\Gemeinsame Dateien\sony shared\vaio media

platform\SV_Httpd.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\Security

Center\SymWSC.exe
C:\Programme\Gemeinsame Dateien\sony shared\vaio media

platform\UPnPFramework.exe
C:\Programme\Messenger\msmsgs.exe
C:\Programme\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.mugglenet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.club-vaio.sony-europe.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.baz.ch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7}

- c:\programme\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

C:\Programme\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Programme\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

c:\programme\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px]

C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Programme\VERITAS Software\Update

Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programme\Gemeinsame Dateien\Symantec

Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Programme\Ulead Systems\Ulead Photo

Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\HP\HP Software

Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager]

"C:\Programme\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]

C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE
O4 - Global Startup: Adobe Reader - Schnellstart.lnk =

C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk =

C:\Programme\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: Photo Express Calendar Checker SE.lnk =

C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe
O4 - Global Startup: Uni Basel VPN Service.lnk = C:\Programme\Uni

Basel\VPN Service\vpngui.exe
O8 - Extra context menu item: &Google Search -

res://c:\programme\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links -

res://c:\programme\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -

res://c:\programme\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Encarta &Definition -

http://encarta.msn.com/encnet/featu...kDictionary.htm
O8 - Extra context menu item: Similar Pages -

res://c:\programme\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -

res://c:\programme\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Recherche-Assistent -

{9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programme\Gemeinsame

Dateien\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} -

C:\Programme\Gemeinsame Dateien\Microsoft Shared\Encarta Search

Bar\ENCSBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Programme\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/
O15 - Trusted Zone: *.sony-europe.com
O15 - Trusted Zone: *.sonystyle-europe.com
O15 - Trusted Zone: *.vaio-link.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -

http://messenger.zone.msn.com/binar...kr.cab30149.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products

Installer Start) -

http://imgfarm.com/images/nocache/f...tralInitialSetu

p1.0.0.5.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags

Class) - http://messenger.zone.msn.com/binar...er.cab30149.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool)

- http://by10fd.bay10.hotmail.msn.com...es/MsnPUpld.cab
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield

International Setup Player) -

http://ftp.hp.com/pub/automatic/player/isetupML.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient

Class) -

http://messenger.zone.msn.com/binar...nt.cab30149.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer

Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown

Class) -

http://messenger.zone.msn.com/binar...wn.cab30149.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec

Corporation - C:\Programme\Gemeinsame Dateien\Symantec

Shared\ccPwdSvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,

Inc. - C:\Programme\Uni Basel\VPN Service\cvpnd.exe
O23 - Service: Norton AntiVirus Auto-Protect-Dienst (navapsvc) - Symantec

Corporation - C:\Programme\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation

- C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation

- C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation -

C:\PROGRA~1\GEMEIN~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -

C:\Programme\Gemeinsame Dateien\Symantec Shared\Security

Center\SymWSC.exe
O23 - Service: VAIO Media Music Server (Application)

(VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner -

C:\Programme\Sony\vaio media music server\SSSvr.exe"

/Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media

Music Server (Application) (file missing)
O23 - Service: VAIO Media Music Server (HTTP)

(VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner -

C:\Programme\Gemeinsame Dateien\Sony Shared\vaio media

platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP

/RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0"

/RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP)

(VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation -

C:\Programme\Gemeinsame Dateien\Sony Shared\vaio media

platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server (Application)

(VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner -

C:\Programme\sony\photo server 20\appsrv\PicAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP)

(VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner -

C:\Programme\Gemeinsame Dateien\sony shared\vaio media

platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP

/RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0"

/RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP)

(VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation -

C:\Programme\Gemeinsame Dateien\sony shared\vaio media

platform\UPnPFramework.exe

Okay, now what do I do? CAN SOMEONE PLEASE PLEASE PLEASE HELP ME?!!!

04-20-2005, 01:52 AM	#1 (permalink)
Saussure Registered User Join Date: Apr 2005 Posts: 14 OS: Windows XP	HELP! Fun Web objects detected: how do I remove them? My computer. Windows XP+Service Pack 2, with the latest patches, has suddenly started to crash - once when I turned off my printer, and once when I booted it. It stayed turned off, that is, it did not restart automatically. I checked the computer with Norton AntiVirus and Ad-Aware (latest versions, with latest updates and patches). Nothing. Then I ran a Panda scan, and it came up with the following: Incident Status Location Adware:Adware/FunWeb No disinfected Windows Registry Adware:Adware/FunWeb No disinfected C:\WINDOWS\Downloaded Program Files\f3initialsetup1.0.0.5.inf Okay, then I decided to download HijackThis and it came up with the following: Logfile of HijackThis v1.99.1 Scan saved at 23:28:57, on 19.04.2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\System32\ezSP_Px.exe C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe C:\Programme\HP\HP Software Update\HPWuSchd.exe C:\Programme\HP\hpcoretech\hpcmpmgr.exe C:\Programme\HP\Digital Imaging\bin\hpqtra08.exe C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe C:\WINDOWS\system32\ntvdm.exe C:\OPLIMIT\ocrawr32.exe C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe C:\Programme\Uni Basel\VPN Service\cvpnd.exe C:\Programme\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Programme\Sony\vaio media music server\SSSvr.exe C:\Programme\sony\photo server 20\appsrv\PicAppSrv.exe C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\SV_Httpd.exe C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\UPnPFramework.exe C:\Programme\Messenger\msmsgs.exe C:\Programme\Hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mugglenet.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.sony-europe.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.baz.ch O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programme\google\googletoolbar2.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programme\google\googletoolbar2.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [StorageGuard] "C:\Programme\VERITAS Software\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\HP\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Programme\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE O4 - Global Startup: Adobe Reader - Schnellstart.lnk = C:\Programme\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programme\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: Microsoft Office.lnk = C:\Programme\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Photo Express Calendar Checker SE.lnk = C:\Programme\Ulead Systems\Ulead Photo Express 2 SE\CalCheck.exe O4 - Global Startup: Uni Basel VPN Service.lnk = C:\Programme\Uni Basel\VPN Service\vpngui.exe O8 - Extra context menu item: &Google Search - res://c:\programme\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\programme\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\programme\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Encarta &Definition - http://encarta.msn.com/encnet/featu...kDictionary.htm O8 - Extra context menu item: Similar Pages - res://c:\programme\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\programme\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: Recherche-Assistent - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Encarta Researcher\EROPROJ.DLL O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.sony-europe.com/ O15 - Trusted Zone: .sony-europe.com O15 - Trusted Zone: .sonystyle-europe.com O15 - Trusted Zone: *.vaio-link.com O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binar...kr.cab30149.cab O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Fun Web Products Installer Start) - http://imgfarm.com/images/nocache/f...tralInitialSetu p1.0.0.5.cab O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binar...er.cab30149.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by10fd.bay10.hotmail.msn.com...es/MsnPUpld.cab O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binar...nt.cab30149.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binar...wn.cab30149.cab O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\ccPwdSvc.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Programme\Uni Basel\VPN Service\cvpnd.exe O23 - Service: Norton AntiVirus Auto-Protect-Dienst (navapsvc) - Symantec Corporation - C:\Programme\Norton AntiVirus\navapsvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\GEMEIN~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\GEMEIN~1\SONYSH~1\AVLib\Sptisrv.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programme\Gemeinsame Dateien\Symantec Shared\Security Center\SymWSC.exe O23 - Service: VAIO Media Music Server (Application) (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Programme\Sony\vaio media music server\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (Application) (file missing) O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Programme\Gemeinsame Dateien\Sony Shared\vaio media platform\sv_httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing) O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\vaio media platform\UPnPFramework.exe O23 - Service: VAIO Media Photo Server (Application) (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Programme\sony\photo server 20\appsrv\PicAppSrv.exe O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing) O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Sony Corporation - C:\Programme\Gemeinsame Dateien\sony shared\vaio media platform\UPnPFramework.exe Okay, now what do I do? CAN SOMEONE PLEASE PLEASE PLEASE HELP ME?!!!