Hello and Welcome to TSF,
Go here for printer driver and software:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=2512009
Download:
HP Officejet Pro Full Feature Software And Driver
Updates - both of them
HP Officejet Pro Firmware
1. Disconnect printer from pc and turn it off
2. Uninstall driver and software in add/remove from control panel
3. Clean disc and temp folders, reboot pc
4. Turn on printer
5. Install driver and software
6. Connect the USB cable when told to by installation
7. After installation completes, reboot pc
8. Install HP Officejet Pro Firmware
9. Reboot pc
10 Install the 2 updates for the printer
11. Reboot pc
12. Your done