Hi -
I don't see anything in those logs to suggest malware is the cause of the issues. I suspect a conflict between AVG, ZoneAlarm, and IE. I noticed they had you try Safe Mode with Networking, but you were unable to connect to the internet due to wireless connection. Can you use a hardwire connection for this troubleshooting step? Most machines, even those with wireless, have an ethernet port as well. It would help isolate the security software as a possible cause of the IE issue.
I see in your other thread you ran Eset online scan, it found and removed one item. I'd like to see that log, it should still be here:
C:\Program Files\Eset\Eset Online Scanner\log.txt
Also, we can run one more tool to see if anything is found.
Please download
Malwarebytes' Anti-Malware to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to the following:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad. Save it to your desktop. Malwarebytes' Anti-Malware may require a reboot to complete removals. After a reboot, if required, post that saved log in your next reply.
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