In late May 2009, received from MS an update from IE 7 to IE 8. After installing update, IE opened slowly and not always on first try; it would often freeze, have to be ended with Task Manager, and then be re-started. The second try was usually successful, and once open, IE ran normally. The system began a gradual slowdown, IE starting more slowly each time. Also, after clicking a URL, there was often no response.
After posting these symptoms on the IE Forum, I was led through a series of troubleshooting steps, and then got instructions to post on this Forum.
Here are the results I got by following your instructions:
DDS (Ver_09-06-26.01) - NTFSx86
Run by ECG at 11:14:25.27 on Thu 07/09/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.750.265 [GMT -4:00]
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
svchost.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\CBTWlanSrv.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
c:\program files\linksys\wpc54gv3\wpc54gv3.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\D4\D4.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Real Player\RealPlay.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\ECG\Desktop\dds.scr
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.toast.net/start/
uDefault_Page_URL = hxxp://www.toast.net/start/
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real player\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: ZoneAlarm Spy Blocker Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {8B79EE88-E62D-4AA8-B530-CC357BA112B7} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Encarta &Researcher: {9455301c-cf6b-11d3-a266-00c04f689c50} - c:\program files\common files\microsoft shared\reference 2001\EROProj.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [Dimension4] c:\program files\d4\D4.exe
mRun: [CeEPOWER] c:\program files\toshiba\power management\CePMTray.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
dRunOnce: [IETI] c:\program files\skype\phone\ieplugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: &Define - c:\program files\common files\microsoft shared\reference 2001\a\ERS_DEF.HTM
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites -
http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: Look Up in &Encyclopedia - c:\program files\common files\microsoft shared\reference 2001\a\ERS_ENC.HTM
IE: {2FDEF853-0759-11D4-A92E-006097DBED37} - c:\program files\common files\microsoft shared\reference 2001\a\ERS_ENC.HTM
IE: {5DA9DE80-097A-11D4-A92E-006097DBED37} - c:\program files\common files\microsoft shared\reference 2001\a\ERS_DEF.HTM
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {9455301C-CF6B-11D3-A266-00C04F689C50} - {9455301C-CF6B-11D3-A266-00C04F689C50} - c:\program files\common files\microsoft shared\reference 2001\EROProj.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {3BA494B1-D507-4C11-9BDA-D47E1A65DFCF} - hxxps://vpn-limited.harris.com/llclient/IVE/winxp/,DanaInfo=confidence.harris.com,CT=java+AXXPEE.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140166887470
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxp://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37500.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://www.apc.es/webcam/AxisCamControl.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\pkmcdo.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: msencarta - {74D92DF3-6D9D-11D1-8B38-006097DBED7A} - c:\program files\common files\microsoft shared\reference 2001\MSREF.DLL
Handler: msero - {B0D92A71-886B-453B-A649-1B91F93801E7} - c:\program files\common files\microsoft shared\reference 2001\msero.dll
Handler: msref - {74D92DF3-6D9D-11D1-8B38-006097DBED7A} - c:\program files\common files\microsoft shared\reference 2001\MSREF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
================= FIREFOX ===================
FF - ProfilePath -
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-8-31 327688]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-8-31 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-29 108552]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-2-28 353680]
R2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-2-28 464264]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-7-4 298776]
R2 CBTWlanSrv;CBT Wlan Service;c:\windows\CBTWlanSrv.exe [2008-5-14 106496]
R2 HPFECP16;HPFECP16;c:\windows\system32\drivers\HPFecp16.sys [1998-7-1 52800]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 CBPSp50;CBPSp50 NDIS Protocol Driver;c:\windows\system32\drivers\CBPSp50.sys [2008-5-14 27072]
R3 WPC54Gv3;Linksys Wireless Notebook Adapter WPC54Gv3 Driver;c:\windows\system32\drivers\WPC54Gv3.SYS [2008-5-14 610816]
S2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088]
S2 mrtRate;mrtRate; [x]
S3 CBPMp50;CBPMp50 NDIS Protocol Driver;c:\windows\system32\drivers\cbpmp50.sys --> c:\windows\system32\drivers\CBPMp50.sys [?]
S3 wlags48b;Wireless LAN PCCard Driver;c:\windows\system32\drivers\wlags48b.sys [2003-1-13 156672]
=============== Created Last 30 ================
2009-06-18 18:15 116,224 ac------ c:\windows\system32\dllcache\xrxwiadr.dll
2009-06-18 18:15 23,040 ac------ c:\windows\system32\dllcache\xrxwbtmp.dll
2009-06-18 18:15 27,648 ac------ c:\windows\system32\dllcache\xrxftplt.exe
2009-06-18 18:15 18,944 ac------ c:\windows\system32\dllcache\xrxscnui.dll
2009-06-18 18:15 4,608 ac------ c:\windows\system32\dllcache\xrxflnch.exe
2009-06-18 18:15 99,865 ac------ c:\windows\system32\dllcache\xlog.exe
2009-06-18 18:15 28,288 ac------ c:\windows\system32\dllcache\xjis.nls
2009-06-18 18:15 16,970 ac------ c:\windows\system32\dllcache\xem336n5.sys
2009-06-18 18:15 19,455 ac------ c:\windows\system32\dllcache\wvchntxx.sys
2009-06-18 18:15 12,063 ac------ c:\windows\system32\dllcache\wsiintxx.sys
2009-06-18 18:15 8,192 ac------ c:\windows\system32\dllcache\wshirda.dll
2009-06-18 18:14 8,832 ac------ c:\windows\system32\dllcache\wmiacpi.sys
2009-06-18 18:14 34,890 ac------ c:\windows\system32\dllcache\wlandrv2.sys
2009-06-18 18:14 771,581 ac------ c:\windows\system32\dllcache\winacisa.sys
2009-06-18 18:14 53,760 ac------ c:\windows\system32\dllcache\wiamsmud.dll
2009-06-18 18:14 87,040 ac------ c:\windows\system32\dllcache\wiafbdrv.dll
2009-06-18 18:14 41,600 ac------ c:\windows\system32\dllcache\weitekp9.dll
2009-06-18 18:14 31,232 ac------ c:\windows\system32\dllcache\weitekp9.sys
2009-06-18 18:14 701,386 ac------ c:\windows\system32\dllcache\wdhaalba.sys
2009-06-18 18:14 23,615 ac------ c:\windows\system32\dllcache\wch7xxnt.sys
2009-06-18 18:14 31,744 ac------ c:\windows\system32\dllcache\wceusbsh.sys
2009-06-18 18:14 35,871 ac------ c:\windows\system32\dllcache\wbfirdma.sys
2009-06-18 18:12 241,664 ac------ c:\windows\system32\dllcache\tosdvd02.sys
2009-06-18 18:11 31,744 ac------ c:\windows\system32\dllcache\smb6w.dll
2009-06-18 18:10 9,216 ac------ c:\windows\system32\dllcache\rsmgrstr.dll
2009-06-18 18:09 169,984 ac------ c:\windows\system32\dllcache\pcx500.sys
2009-06-18 18:08 229,439 ac------ c:\windows\system32\dllcache\multibox.dll
2009-06-18 18:07 235,648 ac------ c:\windows\system32\dllcache\mgaud.dll
2009-06-18 18:06 26,624 ac------ c:\windows\system32\dllcache\irstusb.sys
2009-06-18 18:05 8,576 ac------ c:\windows\system32\dllcache\i2omgmt.sys
2009-06-18 18:04 24,618 ac------ c:\windows\system32\dllcache\fa410nd5.sys
2009-06-18 18:03 91,305 ac------ c:\windows\system32\dllcache\dimaint.sys
2009-06-18 18:02 9,728 ac------ c:\windows\system32\dllcache\change.exe
2009-06-18 18:01 342,336 ac------ c:\windows\system32\dllcache\banshee.dll
2009-06-18 18:00 762,780 ac------ c:\windows\system32\dllcache\3cwmcru.sys
2009-06-18 18:00 53,376 ac------ c:\windows\system32\dllcache\1394bus.sys
2009-06-18 18:00 11,264 ac------ c:\windows\system32\dllcache\1394vdbg.sys
2009-06-18 18:00 66,048 ac------ c:\windows\system32\dllcache\s3legacy.dll
2009-06-18 17:22 <DIR> --d----- c:\windows\ShellNew
2009-06-11 10:30 <DIR> --d----- c:\program files\ESET
==================== Find3M ====================
2009-07-04 15:57 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-07-04 15:57 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-07-04 15:57 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-06-18 15:35 5,058 a------- c:\windows\help\hhcolreg.dat
2009-05-07 11:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-29 00:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-29 00:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-17 08:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 10:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-03-28 15:37 39,368 a------- c:\docume~1\ecg\applic~1\GDIPFONTCACHEV1.DAT
2008-05-22 10:37 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008052220080523\index.dat
============= FINISH: 11:15:46.28 ===============