CatByte

Hi,

Please do the following:

Download Combofix from either of the links below. You must rename it before saving it.
Save it to your desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

• If you are using Firefox, make sure that your download settings are as follows:
  • Tools->Options->Main tab
  • Set to "Always ask me where to Save the files".

Link 1
Link 2



During the download, rename Combofix to Combo-Fix as follows:





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• It is important you rename Combofix during the download, but not after.
• Please do not rename Combofix to other names, but only to the one indicated.

• Double click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" for further review.
  **Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**
  
  
  
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• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  
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