CoolHandJoe

Sorry it took so long to get back to you Prometheus_Fire. I've just had my technician quit on me so I'm super busy. I checked the settings and the roaming profiles folder had offline caching enabled for files and folders chosen by the user. I went ahead and turned it off so hopefully things will have changed though neither of the two people who the problem was happening to would know how to enable offline folders. Is there anything else you can think of that could be causing the problem? I thought that there might be a computer on the network with the same name so that she might be connecting to the other one on occasion without realizing it. I'd think the DHCP server would complain but who knows what someone might have manually done to the computer.
I'll see how things go and post back if there's any change.
Cheers.

Joe