Tech Support Forum - View Single Post

legolas192 · 07-07-2009, 09:41 AM

Hello

My computer started to run very slowly lately. The unusual part is that it happened randomly. Even My Computer takes a few minutes to show up. Also, a recurring problem is that when I try to watch a show online or even on a media player, the computer freezes up in random areas. Some updates for Microsoft can't even install. I'm running Windows XP SP2 on a Compaq. Here is a hijack this log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:32:19 AM, on 7/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rbaoim.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Creative\MediaSource5\MtdAcqu.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\personal folders\RAHUL\Hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: SpyAssassin - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\SpyAssassin\AdBlocker.dll
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing)
O4 - HKLM\..\Run: [,] C:\,.exe -startup
O4 - HKLM\..\Run: [;] C:\Windows\Debug\,.exe -sta
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [MtdAcqu] "C:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s
O4 - HKCU\..\Run: [DAEMON Tools] "C:\personal folders\RAHUL\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Aim6] (User 'Samubial')
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Samubial')
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Tok-Cirrhatus] (User 'Samubial')
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Samubial')
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Samubial')
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Tok-Cirrhatus-3576] "C:\Documents and Settings\Samubial\Local Settings\Application Data\br8175on.exe" (User 'Samubial')
O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Samubial')
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://km.bar.need2find.com/KM/menusearch.html?p=KM
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Help - {71FAF6B8-68A8-4489-9197-9BC5AA91CBD6} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {7C6B4418-EF51-4D75-8032-3D9AA2B8CF0D} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {7DCE6594-2016-4F54-B2E8-FDEF2C36D0E9} - http://www.comcastsupport.com (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/23.21/uploader2.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/l...rl.cab?lmi=100
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rbaoim.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Visual Studio Debugger Proxy Service (DbgProxy) - Unknown owner - C:\Program Files\Microsoft Visual Studio.NET\Common7\Packages\Debugger\dbgproxy.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

--
End of file - 7879 bytes

Please help me!
Thanks in advance!

07-07-2009, 09:41 AM	#1 (permalink)
legolas192 Registered User Join Date: Jul 2007 Posts: 54 OS: XP	System is Running unusually slow!! Hello My computer started to run very slowly lately. The unusual part is that it happened randomly. Even My Computer takes a few minutes to show up. Also, a recurring problem is that when I try to watch a show online or even on a media player, the computer freezes up in random areas. Some updates for Microsoft can't even install. I'm running Windows XP SP2 on a Compaq. Here is a hijack this log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:32:19 AM, on 7/7/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16850) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rbaoim.exe C:\WINDOWS\system32\CTsvcCDA.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\system32\pctspk.exe C:\WINDOWS\System32\tcpsvcs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe C:\Program Files\Creative\MediaSource5\MtdAcqu.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\personal folders\RAHUL\Hijackthis\HijackThis.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\WINDOWS\system32\notepad.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q= O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing) O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: SpyAssassin - {1028F737-81E7-452B-A860-E50CAD90A08C} - C:\Program Files\SpyAssassin\AdBlocker.dll O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - C:\PROGRA~1\COMMON~1\VERIZO~1\SFP\vzbb.dll (file missing) O4 - HKLM\..\Run: [,] C:\,.exe -startup O4 - HKLM\..\Run: [;] C:\Windows\Debug\,.exe -sta O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" O4 - HKCU\..\Run: [MtdAcqu] "C:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s O4 - HKCU\..\Run: [DAEMON Tools] "C:\personal folders\RAHUL\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Aim6] (User 'Samubial') O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Samubial') O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Tok-Cirrhatus] (User 'Samubial') O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Samubial') O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Samubial') O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [Tok-Cirrhatus-3576] "C:\Documents and Settings\Samubial\Local Settings\Application Data\br8175on.exe" (User 'Samubial') O4 - HKUS\S-1-5-21-1904607352-2326369520-2915903831-1006\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Samubial') O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html O8 - Extra context menu item: &Search - http://km.bar.need2find.com/KM/menusearch.html?p=KM O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Help - {71FAF6B8-68A8-4489-9197-9BC5AA91CBD6} - http://www.comcast.net/memberservices/ (file missing) (HKCU) O9 - Extra button: ComcastHSI - {7C6B4418-EF51-4D75-8032-3D9AA2B8CF0D} - http://www.comcast.net (file missing) (HKCU) O9 - Extra button: Support - {7DCE6594-2016-4F54-B2E8-FDEF2C36D0E9} - http://www.comcastsupport.com (file missing) (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/23.21/uploader2.cab O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/l...rl.cab?lmi=100 O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rbaoim.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe O23 - Service: Visual Studio Debugger Proxy Service (DbgProxy) - Unknown owner - C:\Program Files\Microsoft Visual Studio.NET\Common7\Packages\Debugger\dbgproxy.exe (file missing) O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe -- End of file - 7879 bytes Please help me! Thanks in advance! Last edited by legolas192; 07-07-2009 at 09:45 AM.