Tech Support Forum - View Single Post - Bad case of infection, disables most programs

kielee6166 · 07-06-2009, 09:35 PM

Hi Ried, running into some more problems. The machine seems to have deteriorated further--I was unable to even launch Notepad, let alone paste the code into it. Attempts to open existing plain text files were unsuccessful.

Some new symptoms: phishing popups that I haven't seen before (warning of a suspended World of Warcraft account, which to my knowledge isn't even installed on the machine), a disabled Task Manager on one user account but working on the other, Internet now not working at all (before, the IE desktop icon was disabled, but I could start it through Favorites on Windows Explorer), and the aforementioned inability to open even basic applications like Notepad.

There is a copy of the Microsoft Malicious Software Removal Tool on the computer that I downloaded initially before (when I was attempting to fix it myself), but I haven't run it yet, nor do I know if it would be safe or effective to do so. I will await further instructions. Thanks.

07-06-2009, 09:35 PM	#7 (permalink)
kielee6166 Registered User Join Date: Jun 2009 Posts: 16 OS: XP	Re: Bad case of infection, disables most programs Hi Ried, running into some more problems. The machine seems to have deteriorated further--I was unable to even launch Notepad, let alone paste the code into it. Attempts to open existing plain text files were unsuccessful. Some new symptoms: phishing popups that I haven't seen before (warning of a suspended World of Warcraft account, which to my knowledge isn't even installed on the machine), a disabled Task Manager on one user account but working on the other, Internet now not working at all (before, the IE desktop icon was disabled, but I could start it through Favorites on Windows Explorer), and the aforementioned inability to open even basic applications like Notepad. There is a copy of the Microsoft Malicious Software Removal Tool on the computer that I downloaded initially before (when I was attempting to fix it myself), but I haven't run it yet, nor do I know if it would be safe or effective to do so. I will await further instructions. Thanks.