Tech Support Forum - View Single Post - problems with viruses (and "antivirus software")

cleancutkid · 07-06-2009, 08:51 PM

HI Iain-

Thanks for getting back to me on this. I have downloaded combofix and disabled my antivirus, but I have no clue how to disable the demo version of this "Antivirus System PRO", which is one of my main problems at the moment, since it pops up a lot of security alerts but won't let me deal with them. The program also did not allow me to run combofix, either - it pops up a window saying: "Application cannot be executed. The file combofix.exe is infected. Do you want to activate your antivirus software now?". (this is the message that also comes up if I try to open basically anything else on my computer, except internet browsers). Do you have any advice on how to disable/kill this? Would it help if I started my computer in Safe mode or something?

-Emily

07-06-2009, 08:51 PM	#3 (permalink)
cleancutkid Registered User Join Date: Jul 2008 Posts: 10 OS: Windows XP (SP 2?)	Re: problems with viruses (and "antivirus software") HI Iain- Thanks for getting back to me on this. I have downloaded combofix and disabled my antivirus, but I have no clue how to disable the demo version of this "Antivirus System PRO", which is one of my main problems at the moment, since it pops up a lot of security alerts but won't let me deal with them. The program also did not allow me to run combofix, either - it pops up a window saying: "Application cannot be executed. The file combofix.exe is infected. Do you want to activate your antivirus software now?". (this is the message that also comes up if I try to open basically anything else on my computer, except internet browsers). Do you have any advice on how to disable/kill this? Would it help if I started my computer in Safe mode or something? -Emily