Hi, I am infected with burstnet.com malware need help removing from vista home pc. Windows definder and webroot antivirus and anti spyware did nothing.
I went into each browser, explore and mozilla and cleared the cookies and blocked burstnet.com site and still did not help. I think there is a Mywebsearch redirect command happanning. I am very begginner computer person so please excuse my ignorance.
I have attached the appropriate logs, and have pasted the DDS file below for your review. Thank YOU!!!! in advance for your assistance.
Jeff
DDS (Ver_09-06-26.01) - NTFSx86
Run by Jeff at 6:33:56.96 on Mon 07/06/2009
Internet Explorer: 8.0.6001.18783
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2939.1077 [GMT -7:00]
AV: Webroot AntiVirus with AntiSpyware *On-access scanning enabled* (Updated) {B3891867-7230-459B-9987-E7CCFA7A7D1D}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Webroot AntiVirus with AntiSpyware *enabled* (Updated) {68A41C74-A1E9-48F8-B2E5-D8232211AB6D}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\ItSecMng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\TOSHIBA Service Station\TSS.exe
C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe
C:\Program Files\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\MyWebSearch\bar\1.bin\M3SRCHMN.EXE
C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Jeff\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\40E8PMSG\dds[1].pif
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\bar\1.bin\MWSSRCAS.DLL
uURLSearchHooks: N/A: {0579b4b6-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\bar\1.bin\MWSSRCAS.DLL
BHO: Ask Search Assistant BHO: {0579b4b1-0293-4d73-b02d-5ebb0ba0f0a2} - c:\program files\asksbar\srchastt\1.bin\A2SRCHAS.DLL
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\1.bin\MWSBAR.DLL
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Ask Toolbar BHO: {f0d4b231-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\1.bin\MWSBAR.DLL
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
uRun: [TOSCDSPD] "c:\program files\toshiba\toscdspd\TOSCDSPD.exe"
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] "c:\windows\ehome\ehTray.exe"
uRun: [MyWebSearch Email Plugin] "c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] "c:\program files\windows media player\WMPNSCFG.exe"
mRun: [IgfxTray] "c:\windows\system32\igfxtray.exe"
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
mRun: [RtHDVCpl] "c:\windows\RtHDVCpl.exe"
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe" /start
mRun: [TPwrMain] "c:\program files\toshiba\power saver\TPwrMain.EXE"
mRun: [HSON] "c:\program files\toshiba\tbs\HSON.exe"
mRun: [SmoothView] "c:\program files\toshiba\smoothview\SmoothView.exe"
mRun: [00TCrdMain] "c:\program files\toshiba\flashcards\TCrdMain.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [ITSecMng] "c:\program files\toshiba\bluetooth toshiba stack\ItSecMng.exe" /START
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\TSS.exe" /hide
mRun: [PCMAgent] "c:\program files\cyberlink\powercinema for toshiba\PCMAgent.exe"
mRun: [CLMLServer] "c:\program files\cyberlink\powercinema for toshiba\kernel\clml\CLMLSvc.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [MyWebSearch Plugin] "c:\windows\system32\rundll32.exe" c:\progra~1\mywebs~1\bar\1.bin\M3PLUGIN.DLL,UPF
mRun: [My Web Search Bar Search Scope Monitor] "c:\progra~1\mywebs~1\bar\1.bin\m3SrchMn.exe" /m=2 /w
mRun: [MyWebSearch Email Plugin] "c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe"
mRun: [SpySweeper] c:\program files\webroot\spy sweeper\SpySweeperUI.exe /startintray
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Search -
http://edits.mywebsearch.com/toolbar...p=ZJxdm319YYUS
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: musclemagfitness.com\www
Trusted Zone: ning.com\
www.musclemagfitness
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/ZwinkyInitialSetup1.0.1.1.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
================= FIREFOX ===================
FF - ProfilePath - c:\users\jeff\appdata\roaming\mozilla\firefox\profiles\fvk4e9mu.default\
FF - prefs.js: keyword.URL - hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm319YYUS&fl=0&ptb=9FEHU99BA9b1Pzi2FBDZQQ&st=kwd&o=kwd&url=http://search.mywebsearch.com/mywebsearch/dft_redir.jhtml&si=39329&searchfor=
FF - plugin: c:\program files\mozilla firefox\plugins\NPAskSBr.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMyWebS.dll
FF - plugin: c:\program files\picasa3\npPicasa3.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
============= SERVICES / DRIVERS ===============
R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-8-9 29808]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-7-10 40960]
R2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [2009-4-10 28762]
R2 TMachInfo;TMachInfo;c:\program files\toshiba\toshiba service station\TMachInfo.exe [2008-8-14 46392]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-8-14 7168]
R3 NETw5v32;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-4-28 3658752]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]
=============== Created Last 30 ================
2009-07-06 05:47 <DIR> --d----- C:\fixwareout
2009-07-06 05:17 <DIR> --d----- c:\program files\Exterminate It!
2009-07-06 00:42 <DIR> --d----- c:\program files\AskSBar
2009-07-06 00:24 1,538,928 a------- c:\windows\WRSetup.dll
2009-07-06 00:24 <DIR> --d----- c:\users\jeff\appdata\roaming\Webroot
2009-07-06 00:24 <DIR> --d----- c:\programdata\Webroot
2009-07-06 00:24 <DIR> --d----- c:\program files\Webroot
2009-07-06 00:24 <DIR> --d----- c:\progra~2\Webroot
2009-07-06 00:20 164 a------- c:\windows\install.dat
2009-07-06 00:16 156,160 a------- c:\windows\system32\msls31.dll
2009-06-12 20:17 428,544 a------- c:\windows\system32\EncDec.dll
2009-06-12 20:17 293,376 a------- c:\windows\system32\psisdecd.dll
2009-06-12 20:17 217,088 a------- c:\windows\system32\psisrndr.ax
2009-06-12 20:17 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-06-12 20:17 80,896 a------- c:\windows\system32\MSNP.ax
2009-06-10 22:17 <DIR> --d----- c:\users\jeff\Tracing
2009-06-10 22:06 <DIR> --d----- c:\program files\Microsoft
2009-06-10 22:06 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-06-10 22:03 <DIR> --d----- c:\program files\common files\Windows Live
2009-06-10 18:11 2,033,152 a------- c:\windows\system32\win32k.sys
2009-06-10 18:11 636,928 a------- c:\windows\system32\localspl.dll
2009-06-10 18:11 784,896 a------- c:\windows\system32\rpcrt4.dll
==================== Find3M ====================
2009-05-08 22:50 915,456 a------- c:\windows\system32\wininet.dll
2009-05-08 22:34 71,680 a------- c:\windows\system32\iesetup.dll
2009-05-01 11:30 3,366,912 a------- c:\windows\system32\GPhotos.scr
2009-04-10 16:22 28,672 a------- c:\windows\system32\f3PSSavr.scr
2009-02-28 23:24 143,360 a------- c:\windows\inf\infstrng.dat
2009-02-28 23:24 86,016 a------- c:\windows\inf\infstor.dat
2009-02-28 23:24 51,200 a------- c:\windows\inf\infpub.dat
2009-02-17 00:59 56 a---h--- c:\programdata\ezsidmv.dat
2009-02-17 00:59 56 a---h--- c:\progra~2\ezsidmv.dat
2008-08-14 12:49 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 19:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-03-21 14:04 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-03-21 14:04 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-03-21 14:04 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-03-21 14:04 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
============= FINISH: 6:42:27.21 ===============