Hello and Welcome.
We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
link at the top of each page.
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Please follow our pre-posting process outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
After running through
all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
A Reminder....
As seen in
Post #2 of our sticky topic 'NEW INSTRUCTIONS Read this Before Posting For Malware Removal Help'
Quote:
Why we don't ask you to run ComboFix from the onset
As stated by the author of ComboFix:
ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.
We first need to verify if there's any rootkits present and how they could affect our tools. DDS & GMER are preliminary scans. We use their logs to map our strategy for attack.
With these logs we can determine the infections present & decide whether to deploy ComboFix
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